Blue Yonder Job Title:Sr. Business Analyst - SalesforceLocation:US - RemoteOverview:We are seeking an experienced and dynamic individual to fill the role of Business Analyst. This position is a key player in bridging the gap between business needs and technical solutions. The successful candidate will be responsible for analyzing and defining business requirements, translating them into effective technical solutions, and ensuring the overall success of our business applications.Organizational Structure and Scope: The Information Technology Group (ITG) comprises of Business Applications, Network & Operations, and Information Technology divisions; we support all business functions of Blue Yonder by focusing on building efficiencies in all processes. We focus on people, process, and technology to collaborate and partner with our business users. The team is structured to have application support, focusing on minor enhancements and break-fix requests and developers focusing on strategic projects. Developers and support teams will ensure enhancements are produced to assist with roadmap and strategy. We are currently dispersed across Hyderabad, India, Scottsdale, AZ, and Waukesha, WI. The immediate team is made up of 7 developers, and 2 support associates. Many teams work closely with us to ensure success, providing further levels of support in applications, integrations, and infrastructure. Current Technical Environment: Primary Applications: Salesforce CRM, Marketo, Quip, Conga CLM, Apttus CPQ Other Applications: SharePoint, Power Apps, Power Automate, ChatGPT, Enterprise Data Platform, Databricks, Azure Data Factory etc. Frameworks: Agile, ITIL, ITAM What is exciting about this role! Exposure to many applications such as Azure, EDP (Enterprise Data Platform), Databricks, Azure Stack, Integrations, SharePoint, Power Apps, Power Automate, Salesforce, Workday Apttus and Upland PSA Strategic influence on technology and process improvements Collaborating and clarifying business requests Working with an agile team - high speed/incremental change What you will do: Business Analysis: Collaborate with stakeholders to gather, document, and prioritize business requirements. Ability to build the roadmap for the team Conduct thorough analysis of current business processes and identify areas for improvement. Develop comprehensive business process models and workflow diagrams. Project Management: Lead and participate in cross-functional project teams to implement business solutions. Provide guidance on project scope, objectives, and timelines. Collaborate with development teams to ensure the successful delivery of solutions. Communication and Collaboration: Act as a liaison between business stakeholders and technical teams, ensuring effective communication and understanding. Facilitate workshops and meetings to gather requirements and present proposed solutions. Quality Assurance: Perform thorough testing and validation of solutions to ensure they meet business requirements. Identify and address any issues or discrepancies in a timely manner. Salesforce: Collaborate with stakeholders to gather business requirements and translate them into technical specifications for Salesforce solutions Proficiency in Salesforce CRM functionalities, including Sales Cloud, Service Cloud, and Lightning Experience Stay updated with Salesforce new features, and industry trends to recommend enhancements and optimizations Oversee the configuration, customization, and administration of Salesforce environments. Design and implement Salesforce configurations, customizations, workflows, and integrations to meet business needs What we are looking for: Bachelor’s degree in business administration, Computer Science, or a related field. Over 5 years of proven experience as a Business Analyst in Enterprise Applications Strong understanding of business processes, systems, and technology. Excellent analytical and problem-solving skills. Proficiency in creating technical documentation and specifications. Project management skills with the ability to manage multiple tasks and priorities. Effective communication and interpersonal skills. Relevant certifications in Business Analysis (e.g. CBAP). Technical Skills: Experience in data modeling with (SQL, NoSQL) or Excel. Experience with SAAS platforms such, Salesforce Familiarity with enterprise application integration and API design. Familiarity with DevOps practices and tools (Azure Devops) *LI- EW1#LI-REMOTE-------------------------------------------The salary range for this position is: USD $79,615.38 - $100,384.61 The salary range information provided, reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes: Comprehensive Medical, Dental and Vision 401K with Matching Flexible Time Off Corporate Fitness Program Wellbeing Days A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much moreAt Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.Our ValuesIf you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core ValuesDiversity, Inclusion, Value & Equality (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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