Funding Support Associate

Let's tomorrow, together.At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.Sound like the right fit? Your tomorrow looks bright at Ubiquity.Your Role:We're HiringThe purpose of this position is, but is not limited to, updating and posting participant level contributions received from employers as well as auditing participant level contributions received from employers to ensure that the correct amount of funds has been received from employers.Duties and ResponsibilitiesRespond to requests from employers to audit participant level funding ranging from auditing just 1 participant to the entire participant group.  Update any participant records to reflect changes identified through the audit process.Respond to requests from employers to audit funding received to determine if the employer has under or overfunded the benefit plan based upon actual claims experience.Respond to requests to update and post participant level contributions when automated posting activities have failed.Respond to employer request to update bank account information in system.Respond to requests to review checks and ACH payments received in our banking lockbox and ensure that participant level contributions are posted within the system.Submit Technical Support Tickets for system issues on an as needed basis if transactions are unable to be posted appropriately.Ideal Candidates Have4 year college graduate in an Accounting courseFresh graduates are welcome to apply.Highly proficient with MS office especially MS ExcelStrong verbal and communication skillsWilling to work on Graveyard shiftThe Perks.Learning and Development OpportunitiesCareer Advancement OpportunitiesHealthcare BenefitsGroup Life InsuranceTenure Based BenefitsProfit SharingAnnual Performance AppraisalRetirement BenefitWhat we do.Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation.Come as U are, because U Matter at Ubiquity.We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone can contribute their ideas and feels free to be their most authentic self.