Sales Engineer, Associate

Company: WP Engine
Company: WP Engine
Location: Austin
Commitment: Full time
Posted on: 2024-05-04 05:00
We engage the most inspired minds to do their best work wherever they work best—powering the freedom to create worldwide.WP Engine is the most trusted WordPress technology company, powering over 1.5M digital experiences in 150+ countries for businesses of all sizes. WP Engine’s all-in-one platform enables customers to design, build, power, and manage extraordinary WordPress, eCommerce, and headless sites—all thanks to a nonstop commitment to innovation, award-winning WordPress expertise, and a set of core values that guides us every day.  What's Cool About This Job?As an Associate Sales Engineer, you will help close business by providing in-depth, pre-sales technical consultation to potential new customers. You will offer strategic consultation to benefit existing customers. As a collaborative member of our Sales Engineering team you will ensure we work together on an awesome value proposition, educating our clients on the benefits of our platform.Strong communication and interpersonal skills are highly valued in this role, as you will be partnering closely with the sales team. Collaborating with our small to mid market, and medium to large account Sales Reps!Your Day to Day:Communicate technical topics to non-technical individuals with ease, while being highly adaptable in a constantly evolving environment.Work closely with our Sales team and customers to identify creative solutions to help grow their business.Attend onsite and offsite customer meetings as part of the pre-sales process.Collaborate with several teams across the organization to communicate platform improvements and feature creation based on customer requirements.Attend and lead Internal sales team technical trainings, and frequent collaboration with product and marketing teams.Your Expertise and Passion:You have 3-5 years of customer-facing experience in a technical consulting, systems engineering, or pre-sales engineering role.You understand Content Management Systems and have direct experience building, supporting working in a CMSLinux web and database server administration experience.You are experienced with website optimization, tuning, scaling, and security managementA solid knowledge of the LAMP stack along with DNS, Nginx, and VarnishYou have experience with cloud computing (IaaS or PaaS) platforms.You have knowledge of architecture and development best practicesYou have a real passion for positive client service and satisfaction.Professional verbal and written communication on technical and business topics.You are an excellent problem-solver and you have the critical thinking skills desired to be successful.You have an ability to manage priorities, goals, and tight deadlines in a dynamic fast-paced environment.Evaluate current processes and find opportunities to improve.Happy to travel for prospects, customers, WordCamps, and other marketing related field events.Nice to Have:Direct selling experience in the PaaS space.PHP development experience. Understanding WordPress Codex is a bonus.Ability to effectively navigate important questions in a sales environment.Hands-on experience with AWS, Google, New Relic and CloudFlare.Validated technical knowledge along one or more products, specialties, or departments.Bachelor’s degree in an Engineering, Information Technology or Business field. Experience in lieu of degree always a plus.US Perks and BenefitsCompany Stock Options (Every employee is an owner in the company)Great Health Benefits (Medical, Dental, Vision, Life Insurance, Accident & Critical Illness)Fertility Benefits (IVF/Fertility drug coverage)HSA Company contribution $750 for employee / $1500 for family401(k) with a 4% matchDisability Insurance Paid Family and Caregiver’s LeaveEmployee Assistance ProgramGenerous Vacation Time (Who doesn’t like time off)One-time $500 payment to set up your home office4 Company Wellness Days a year1 floating holiday$100 monthly wellness allowance to spend on what you wantFree subscription to CalmPet InsuranceOn-going education through LinkedIn Learning, Workday Learning and our Career Growth PortalAt WP Engine, we strive to have the broadest possible view of diversity, going beyond visible differences to include the background, experiences, skills, and perspectives that make each person unique. WP Engine is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other basis protected by federal, state, or local law. ​​On Target Earnings (OTE)$95,000.00We believe that compensation should be reflective of the impact you have within the organization relative to the market value of your role. The cash compensation package above includes base pay plus on-target commission for employees in eligible roles. Sales incentive plans are uncapped with significant earning potential. Your talent acquisition partner can share more about the total rewards package at WP Engine including the specific base pay and commissions as well as equity and benefits during the hiring process.
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