Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.About the TeamWorkday's Canadian Managing Partner practice focuses on stewarding our largest customers across the provinces and territories. We seek to serve our customers with relevant industry stories, practical ways to realize value from Workday's technology, and crafting peer networks for learning. We act like a start-up inside a larger organization constantly seeking new ways to help our customers be successful on their cloud journey.About the RoleThe Managing Partner (MP), Canada, is accountable for the overall success of an assigned group of deploying and production customers. The MP may participate in sales cycles to help support implementation related activities for prospects that will become part of their portfolio. The MP will always be orchestrating the development and maintenance of executive relationships, taking accountability for the successful deployment of the Workday solution, positioning additional services into their customer base, ensuring customers consume the components of their subscription, and encouraging an effective reference motion.Success is measured by customer satisfaction, subscription revenue retention, subscription revenue growth, and contribution to internal practice development.About YouAreas of ResponsibilityAdvocate for assigned customers across WorkdayOrchestrate resources to fulfill Workday’s obligationsPromote a remarkable experience that smooths future renewalsCollaborate with Sales Executives and Services Executives to position and sell Workday products, deployment risk mitigation services, and post-production offeringsDevelop and sustain customer executive relationshipsMaintain accurate contact records of customer interactions in CRM softwareCollaborate with the extended Sales team to develop and realize an account plan for each assigned customerServe on and actively participate in customer steering committee meetingsProvide direction and support to a customer's implementation team especially as it relates to scope, budget, timeline and critical deployment issuesReceive concerns from customer executives and coordinate workmates to resolve the situationWork with a customer to drive steady adoption of Workday's innovation by matching new features and products to relevant business outcomesDrive customer self-sufficiency by ensuring a customer understands how to engage with Workday's Customer Experience organization and use the features of their Success Plan, if subscribedEngage the appropriate workmates to support account planning and feature adoption strategiesSeek customer stories and champions who will speak with prospective customersCollaborate with Managing Partners around the world to advance the tools and techniques that produce a remarkable customer experienceBasic Qualifications3+ years direct experience with Workday as an implementation leader, business function owner, hands-on configuration resource, or workmate10+ years career experience including deploying modern Finance and HR technology solutions at a project or program manager levelOther QualificationsAble to deliver customer presentationsAble to write an internal customer account planAble to travel up to 50%Experience with diplomatic coordination or collaboration with executivesConsistent record of positioning / selling professional servicesExperience working with software sales teams to position / sell additional software productsAbility to handle / prioritize multiple customer demands balancing customer satisfaction with revenue and profitability targetsLeadership abilities to motivate and coordinate a matrixed team of individuals at multiple levels within an organizationWillingness to ‘roll up one’s sleeves’ and assist wherever neededGreat teammate who will work across the organization to continue improving the way we stay relevant for our customersWilling to manifest a little fun for workmates and customers!Excellent communication, management, mediation, and organization skillsFrench language skills are desireable, but not requiredWorkday is proud to be an equal opportunity workplace.Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.You may view the Workday's Pay Transparency Policy, and Equal Employment Opportunity is the Law notice, by clicking on their corresponding links.Workday is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you need assistance or an accommodation due to a disability, contact us at accommodations@workday.com.Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.Primary Location: CAN.AB.CalgaryPrimary CAN Base Pay Range: $130,800 - $196,200 CADAdditional CAN Location(s) Base Pay Range: $130,800 - $196,200 CADOur Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
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