Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.QA at Genesys is strongly connected with wall-to-wall CI/CD and test automation, and this is a fact not a promise. We believe in total test automation over endless manual regression cycles, the right tools and integration over the fragmented processes and the fly-in-formation collaboration over the separated silos.The team is looking for an enthusiastic Software Test Engineer, who will be a key participant in creating a Quality First culture, develop, troubleshoot, test and debug software components and test automation projects of moderate scope and complexity. The role shares responsibility for planning and implementation with team members and assumes increasing responsibility as a solid technical contributor in a group; applies understanding of how test automation projects get developed, utilized, and maintained, how projects are planned and executed, and how systems engineering is done. The role may work on technical solutions in a particular area of specialty.As a Software Developer in Test, you will join to a team that develops a portal for Genesys Engineers where developers can manage and follow all their microservices throughout its life cycle. In this team you will have the opportunity to collaborative global team of like-minded people who thrive on technical problem-solving and relish design challenges. Working in an agile team environment, with capabilities to deliver full landscape of testing. Location: For this position, we are considering candidates who are happy to work hybrid from our office in Budapest.Minimum qualifications:2+ years of hands-on developing and executing automated testing scripts in Typescript or React or Java or Python3+ years of experience in QA in an agile software organizationKnowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control merge management, build processes, testing, and operations.Excellent oral and written communication with effective presentation skills including possessing a dynamic and "can do" attitude.Experience in CI/CD.Preferred qualifications:Knowledge of Amazon Web Services such as EC2 and S3PlaywrightJenkinsWhat you will do:As an SDET, you will work with the development and program management teams to define, develop, and execute test cases that will allow us to perform validation targeting the hardening of our software and its components.Under peer review, designs, documents, develops, and executes reusable and maintainable automated scripts and functional and system-level testing to verify the functionality, accuracy, and efficiency of software changes across various platforms.Establishes and maintains thorough and accurate documentation of all work; may assist with technical specification documentation and review.Conducts smaller development projects independently; performs specific portions of broader projects managed by a supervisor. Participates in feature planning and represents quality aspect with a strong quality mindset#LI-VL1If a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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