Sr. Collections Specialist

Blue Yonder Title:Sr. Collections SpecialistOverview:Articulate communications through phone calls, e-mails and dunning letters. Balance A/R to G/L. Communicate problems to management. Manage a heavy portfolio of accounts. Scope:Problem solve client issues and disputes, directing appropriately to initiating departments for timely resolution. Work through any issues as needed until resolved. Process/post A/R corrections. Pursue payments of invoices and related credits, debits, cash on account, etc. for assigned accounts. Read A/R aging reports.What you'll do:Pursue payments of invoices and related credits, debits, cash on account, etc. for assigned accounts.Resolve client issues and disputes, directing appropriately to initiating departments for timely resolution.Articulate communications through phone calls, emails and dunning letters.Manage heavy portfolio of accounts (+100)Read A/R aging reportsProcess/post A/R correctionsOrganize time to prioritize the processing of activities in a timely mannerCommunicate problems to managementActively seek continuous self, department, and company improvement. What we're looking for:Minimum of 3 years A/R collections experience requiredMust have excellent English speaking/writing skillsAdvanced systems knowledge in the area of Accounts Receivable required.Associates degree in business or relevant equivalent experience requiredA/R reconciliations and adjustments requiredIntermediate Excel experience requiredMicrosoft Offices skillsKnowledge of billing/invoicing portals/Purchase Orders#LI-RemoteOur ValuesIf you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core ValuesDiversity, Inclusion, Value & Equality (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.