Provisioning Specialist

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Corporate OverviewAt Proofpoint, people are at the heart of our award-winning lineup of cybersecurity solutions. And the people who work here are the key to our success. We’re customer-focused, collaborative and committed to excellence. Through a culture of diversity, honesty and initiative, we deliver meaningful innovation that helps manage today’s biggest threats. With opportunities in all functions, we offer many exciting reasons to join our team.The RoleProofpoint is one of the fastest growing cyber security firms globally (multiple Gartner MQ, Forrester Wave and Frost Radar leader). Our product licensing team is looking for a Provisioning Specialist at its Cork Ireland location. The ideal candidate will be highly analytical, motivated, quick learner and a team player.  In this pivotal role you will be part of a team that touches on all customers and collaborates closely with all other business units. Your day-to-dayProcess and fulfil customer orders via Proofpoint-developed toolsCollaborate with product teams to address and resolve configuration issuesAid in developing and updating procedural documentationReport problems or concerns promptly, effectively communicating with your manager to ensure timely resolutionUndertake any additional tasks or assignments directed by the Manager that contribute to the overall success of the team and organizationServe as Subject Matter Expert for newly introduced productsDrive process improvement efforts What you bring to the teamAnalytical skills, which are crucial in deciphering complex product scenarios, gaining valuable insights and making informed decisionsCustomer service skills are essential for building strong relationships with internal customers, understanding their needs, and delivering exceptional best in class experiencesBeing a self-starter is invaluable as it demonstrates initiative, drive, and the ability to  take ownership of tasks without constant direction, leading to increased productivity and success in achieving goalsAn ability to flex with changing priorities, capable of handling rapid changesA talent for critical and creative thinkingA working knowledge of Microsoft Office Applications and Microsoft Windows OS – user levelWorking knowledge of ERP programs at the user level.Effective communication skills are vital for conveying ideas clearly, fostering collaboration, and building strong relationships within the organizationWhy ProofpointWe are wholly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a pioneer in next-generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partner. We welcome candidates from all walks of life. Apply today and explore your future #LifeAtPFPT.#LI-SL1If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!