Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Associate Software Engineer (Apprentice)This is a short-term contract role for a duration of 12 months.As a Software Engineering Apprentice in the QA department, you will join a team focusing on feature development and maintenance of a web application to gather test results and provide your own analysis.Location: For this role, we are considering candidates who are happy to be based onsite full-time in our office in Brest, France.Summary:Implement new features for a Web application that allowed QA team (Quality Assurance) to reach their own script and fill a RCA (Root Cause Analysis) in case of Failed status to have an history of the product. This application will be able to display several metrics in different tabs. It can also be an entry point to gather all projects automated tests. This application is used to improve productivity and help engineers for analysis of automated tests.You will focus on maintaining the code by fixing defects, implementing new features and enhance the help for analysis as well.Minimum requirements:Python, NodeJS, TypeScriptVirtualisation (VMWare vCloud)GITSQL dB / PostgreSQLDockerThe ability to collaborate with international teams.Demonstrates a methodical approach to projects / problem while also finding creative solutions.Native French speakerAdditional desired skills:JenkinsJIRAIf a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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