Chief of Staff - To the CEO

At Podium, our mission is to help local businesses win. Our lead conversion platform, powered by AI and integrations, helps local businesses convert leads faster, communicate easier, and make more sales. Every day, thousands of local businesses utilize our review management, communication, marketing, and payments products.  Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies. At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you! Reporting to and partnering with the CEO, the Chief of Staff will play a critical role in ensuring we deliver on the most important objectives in the business. S/he will help run an effective Office of the CEO and identify and lead key cross-functional operational initiatives. It is critical the Chief of Staff is aligned to our operating principles . S/he must be able to work in a fast-changing, ambiguous environment. As Chief of Staff you will amplify the effectiveness of the CEO in all engagements including with key partners, customers, and investors. You may also interface with internal or external parties in lieu of the CEO. What you will be doing: Work directly with the CEO and other executive leadership to define and codify key company-wide priorities, including but not limited to annual strategic planning and quarterly company OKRs Form a strong independent point of view on “what it will take” to achieve company and business-unit-specific operating goals, working with the executive team to understand potential gaps, define plans to address them, and ensure we execute on those plans Shape and manage objectives and operating cadence of executive team meetings and executive strategic offsites–ensuring the right topics are surfaced, at the right times, facilitating effective discussion and documenting / managing follow-up on action items Orchestrate weekly senior leadership meeting to discuss the most critical metrics and topics in the business Lead and organize content creation for key documents including board decks and investor communications Identify opportunities in the business and lead ad hoc strategic projects or priority analyses as they emerge What you should have: The ideal candidate is someone with 4+ years of total experience including 2+ years of experience with a business consulting firm (Bain, McKinsey, etc.) or as part of an internal Strategy team. Alignment with our operating principles MBA, Bachelor's or equivalent experience Experience delivering on priority executive-level projects or initiatives Ability be a thought partner to the CEO by structuring and solving complex problems Ability to communicate clearly and directly to drive accountability and action Excellent written and verbal communication skills; previous experience with board & executive communications a plus Excellent project management skills Experience working with significant change and ambiguity Ability to multitask and prioritize in a rapidly changing environment in the face of many competing priorities Technical skills in modeling in excel and creating executive-level presentations Willingness to roll up sleeves to directly solve challenging problems where required Systems thinking and the ability to imagine and drive the creation of new structures or processes Pragmatic and logical in thinking and decision making Trustworthiness to handle confidential information with a high degree of integrity BENEFITS Open and transparent culture  Life insurance, long and short-term disability coverage Paid parental leave Fertility benefits Generous vacation time, plus three 4-day summer holiday weekends Excellent medical, dental, and vision benefits 401k Plan Bi-annual swag drops with cool Podium gear and apparel  A stellar HQ (Utah) gym with local professional coaches and classes offered Onsite HQ (Utah) child care center, subsidized for employees Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.