Reporting and Analytics Analyst

Who are we?Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.  A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.  Reporting and Analytics AnalystJob SummaryThe primary responsibilities of the Firmographics Data Analyst are to research and compile key data on organizations that inform tailored sales and marketing strategies. The Firmographics Data Analyst has a familiarity with company financials and marketing data that provide essential insights into a company's operations.ResponsibilitiesResearch and validate firmographic data from multiple market research sources into one accurate company recordOrganize and manipulate large data sets for data updates and reportingUnderstand and effectively communicate data policies and standards to stakeholdersManage case queues to respond to issues within SLAsPrioritize and effectively escalate issues timelySeek opportunities to improve processes and remove obstaclesData ExplorationExplores data within one to two sources, such as Salesforce, Dun&Bradstreet, HGInsights, etc, to determine facts, trends, and relationships between variablesAd Hoc ReportingCreates basic ad hoc report requests, using insights from data exploration to prepare basic visualizations and PowerPoint reports for clients requesting dataClient ManagementReaches out to client to clarify requests and debriefs with the client to explain data insights and confirm the reportAnalytics CoachingRequests account for new joiners and train them on analytics toolsData Audit and CleansingContributes to periodic audits of data within business systems/platformsPerforms follow-up checks to ensure data quality and accuracyScheduled ReportsDownloads required data and create pre-defined reports as per the defined scheduleDelivers reports to stakeholder groups and answers questions pertaining to the reportQualificationsAnalytically driven and detail-oriented, with working knowledge of Excel and aptitude to learn new softwareBusiness degree or experience with understanding business driversExcellent written and verbal communication skillsAbility to work US / EMEA / APAC hoursKnowledge of Firmographics research tools such as D&B, ZoomInfo, and LinkedIn is a plusPrior experience in SFDC is a plusEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.