Technical Account Management Intern (Remote)

​​#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.Technical Account Management Intern​ (Remote)Start & End DatesJune 3rd - August 23th, 2024 (12 Weeks)Company OverviewCrowdStrike is a global leader in cybersecurity. Our University Program isdedicated to attracting and cultivating the next generation of talent in virtually every field. Our program offers competitively paying positions that allow students and recent graduates to gain real-world experience and develop essential skills while they learn from the best and brightest working professionals. We offer our interns a structured twelve- or ten-week program and supportive, collaborative virtual, in-person, and hybrid environments where they can ignite their passion for the future of technology. Our University Program is designed to provide participants with exposure to meaningful work that supports CrowdStrike’s mission to make the digital world a safer place to live and work. CrowdStrike is whereyour talent meets cutting-edge tech. Ready to start building a career you can be proud of? Join us!We are committed to fostering a culture of belonging where everyonefeels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation – generating the best possible outcomes for our customers and the communities they serve. We encourage all prospective candidates to apply if their background matches the expertise below.LocationSpain, UK, Romania - Fully RemoteThe Account Management Internship is fully remote and requires no travel.Your work location is the city/town/province you will be working from remotely. For our 12-week internship program, interns are allowed to work remotely from an alternative location for up to 2 weeks. Interns are also invited to work out of the CrowdStrike office located closest to their remote location.About the RoleAs a Customer Success Intern at CrowdStrike, you’ll make a difference in global security by protecting organizations against the most advanced attackers in the world. Our CrowdStrike virtual security operations centre offers opportunities to expand your skill set through a wide variety of experiences, detecting and responding to incidents as they occur in real-time for our customers.You will be expected to work 40 hours a week on projects including, butnot limited to:Monitoring, triaging and researching technical support requestsAssisting the CS Operations team in report creation and analysisCollecting feedback from internal stakeholders on process effectivenessDeveloping communications and digital content to engage customersWorking on pilot programs for major initiativesCreating customer facing health checks and reportsMinimum QualificationsBy the beginning of the internship, interns must have completed at least 2 years at a 4- year undergraduate universityPreferred degrees: BS in IT, Computer Science, Cyber SecurityAn eagerness to learn through hands-on experience and collaborative projects specific to your internship fieldStrong problem solving skillsAlthough CrowdStrike is a primarily remote company, collaboration is intrinsic to the success of our mission. Therefore, the strongest applicants will be those who can communicate effectively and frequently, and work well with fellow interns and employees.Bonus PointsExperience with a data analytics or business intelligence platformScripting or cybersecurity backgroundProject management experienceWhat You Can ExpectExecutive Speaker Series & Tech TalksFun socials and give-back events (e.g. virtual trivia, escape rooms, etc.)Development workshops to grow your soft and hard skillsNetworking opportunities with fellow interns and CrowdStrikersOwning impactful projects that move the company forwardWorking alongside a diverse and global teamAssigned mentor and continuous feedbackParticipation in our Employee Resource Groups (ERGs)Access to our FalconFit Wellness Program and Employee Assistance ProgramFun Slack channels (e.g. food, gaming, sports, pets, etc.)#LI-RM1#LI-RemoteWe are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.