Network Engineer

Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.About the TeamDo you want to wake up each morning and look forward to going to work? You've found the right career opportunity! The BT Network Operations team is looking for a highly motivated individual to join our fun, innovative, hardworking team. This position is located in Pune, India. Working with an awesome group of highly qualified Network professionals, you will be part of a special team that supports the global corporate network for all workmates.The BT Network Operations team consists of seven engineers in 3 different regions, North America, Asia Pacific, and EMEA. We are part of a larger, overall BT Network team which also includes Network Engineering and Infrastructure engineers. Together we work closely as one solid team. The Operations team assists with all new Engineering projects, so it allows everyone to be a part of the great work that is happening.The ideal candidate will have a passion for problem solving, innovation, and customer service. This role requires a self-motivated professional that consistently brings a high level of dedication to Workday, customers, and workmates.About the RolePrimary role will be to work with our growing team of Network engineers to support Workday's corporate network, with a strong security mindset.Provide outstanding operational support for all Wireless, Wired, and security network devices.Think creatively and consider issues from a customer perspective; while bringing a pragmatic approach to solving issues.Work with the regional operations teams to hand-off any ongoing issues and ensure issues are driven to full resolution.Build and maintain technical design and support documentation in order to keep standards up to date.Ability to work in a high trust and innovative environment where teamwork is crucialPeriodically travel to other Workday offices to work on network related issues or improvement projects as the need arises.About YouBasic Qualifications5+ years of related Network Engineering/Administration and support experienceBachelor's degree in Computer Science, Information Systems, or a related subject is a plusExperience with switching/routing protocols, firewalls, VPN, wireless, IPAM, DHCP, and DNS are requiredOther Qualifications Familiarity with Cisco switches, Palo Alto Firewalls, Juniper Mist wireless, and Python is desiredHands-on experience with the following is highly recommended: racking and stacking of network equipment, patching, circuit management, and inventory managementExcellent problem solving, debugging/troubleshooting skills. Don't have some of these skills. No problem, if you are happy to learn, we are happy to instruct you.Excellent verbal communications and written documentation skills are requiredAbility to multitask in a fast paced environment is a mustOur Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!