Sales Help Specialist

Job Requisition ID #24WD77461mainPosition OverviewThe Sales Help Specialist's mandate is to support the sales organization using knowledge of company products, services, and technology. You will provide Sales Enablement and Change Management Services to our organization by providing fast and reliable access to knowledge on sales processes, sales programs and sales productivity tools. You will assist with daily questions and issue resolution. You will prepare and deliver training and learning content. You will report to the Senior Manager, Sales Help.ResponsibilitiesDevelop and deliver presentations to a variety of audiencesProvide tailored Onboarding support for new Sales hiresWork with Sales Managers to identify training needs and toolsEngage with new hires in the first weeks in Autodesk and help reduce non- productivity periodsBe an important contact for the Hub Organizations to solve issues coming from the daily work while developing training to cover knowledge gapsRespond to and resolve internal inquiries about applicable business systems and operationsEliminate barriers to success by building relationships and networking across departments internally, including product divisions and corporate groupsIncrease adoption of tools and solicit feedback for improvementAnalyze a variety of data and develop action plans for consideration to address deficiencies and gauge business trendsAct for critical organizational transitions. Bring positive change critical to the success of the functionLead teams to achieve the objectives of a variety of local and global projectsWork with partners and initiate action to support and to improve business systems, business tools, and business processesContribute to definition of system requirements and testing and work with internal groups and external vendors on delivery and validation of technologyMinimum QualificationsBA, BS, or equivalent experience2+ years sales/support or similar experienceUnderstanding of the Autodesk processes, Autodesk policies and Autodesk toolsDeliver presentations and trainings in person and remote to maximize retention of materialSucceed in an environment of constant changeBe reactive and proactive to meet needs of businessEmbrace philosophy of transferring knowledgeCustomer focused (sales advocate)Seek cultural perspectives and welcome diversityUse reporting and data for solution recommendationInfluence with DataCollaborate with multiple groups within AutodeskReview processes and lead optimization and new ideasCapability to evaluate the options with a clear sense of important priorities and risksManage information from the multiple parallel work streams and integrate main details into our standard processesOther QualificationsOrganizedQuality service and customer orientedQuality standardProficient with multiple desktop applications, including, SharePoint, Wiki, DocuSign, and MS TeamsLearn MoreAbout AutodeskWelcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers. When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!BenefitsFrom health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/Salary transparencySalary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $64,000 and $110,440. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.Equal Employment Opportunity At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.Diversity & BelongingWe take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belongingAre you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).