We are looking for Search/Watch Analyst (German-speaking) to join our Watch Analysis team in Belgrade. This is an amazing opportunity to work on different trademark watch analysis projects. If you have strong attention to detail and have worked in a client/customer-facing role, then we would love to speak with you!About You – experience, education, skills, and accomplishments B2/C1 level of EnglishB2/C1 level of GermanAt least 2 years of working experience in a business/customer-focused environment.Bachelor’s degree or equivalent work experienceIt would be great if you also had . . . The ability to multi-task and balance priorities and shifting deadlinesKnowledge of Microsoft Office products (Word, Excel, Outlook & Internet)Internet searching utilizing search enginesStrong communication (oral and written), organizational and interpersonal skillsAnalytical & problem-solving skills and a high attention to detailWhat will you be doing in this role? Provide customer service support to Watch customersEnsure that qualitative Watch reports are produced for CompuMark clientsAssure accurate maintenance of clients’ Watch portfoliosSuccessfully complete applicable training to learn all job-relevant systems and informationMaintain an active understanding of the intellectual property (IP) industry, and grow knowledge of relevant technologies/services/industry events to improve personal skills and gain a better understanding of customer needs. About the Team Watch Analysis team is responsible for handling inquiries regarding CompuMark Watch products and services. Responsible for Watch portfolio maintenance, making sure that orders are entered, updated, and canceled as customers requested and invoiced in a timely and correct manner. Accountable for conducting trademark monitoring and analysis on specialized databases and other sources as necessary to produce quality Watch reports for CompuMark clients. Responsible for finding and reporting valuable, relevant information that aids the client’s decision-making process regarding trademark protection against infringement.Hours of Work From 9 am to 5 pm CET, full-time employmentThis is a hybrid position working in the office 3 days every other week.We Offer:Private health insurancePaid lunchYearly bonusYearly merit planMy Learning platformFitPassMental health careLife and accident insuranceCompany bicycles for rent free of charge25 days of annual leaveOnly shortlisted candidates will be contacted.At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
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