Accreditation Assistant

Job Summary:Company: Festival Republic (EP Republic Ltd.)Event: Electric PicnicLocation: Bord Gais Energy Theatre, Grand Canal Dock, Dublin 2Reports to: Accreditation CoordinatorWorking Hours: Full time. Additional hours and weekend work will be required throughout the festival season.Contract type: Fixed-Term Contract: 7th May 2024 - 13th September 2024Role DescriptionThe role is predominately people-facing and administrative, providing support to the Accreditation Coordinator, and is therefore a key part of the planning team for the events.The successful applicant will work within a team, to help implement and manage the accreditation systems used across festivals. Full training on the specifics of the role will be given to the correct candidate; however, an understanding of event accreditation systems along with a proven ability to complete basic administrative tasks accurately and in a timely manner are both essential.What the role includesAssisting in setting up and using an online accreditation system, both in advance of the shows as well as on-site, ensuring all passes are correctly issued and logged.Ensure a thorough understanding of all pass types and restrictions that apply.Collating, chasing and reviewing all crew pass requests & responding to changes in a professional & timely manner.Overseeing the creation, counting, allocation and packing all accreditation including wristbands and laminates, & ensuring passes database is continually monitored and updated. This database must be reconciled & finalised before you leave site.Managing the Passes Office at various events under the guidance of the Accreditation Coordinator, ensuring a smooth and professional operation.Reporting to the Accreditation Coordinator, Production Office and/or the Event manager & keeping them updated & helping to implement on-site processes for the festival accreditation team.Delegating accreditation duties to show day staff and supporting them in the fulfilment of their role.Trouble-shooting issues as and when they occur.Working closely with the Event Manager for approval on accreditation requests.Managing the passes inbox and responding to all emails received.Carrying out post-show reports and audits of stock.Who you areExperience in the following roles is preferable: Festival / Event Assistant; Administrative supportCompetencies / Skills / Knowledge / ExperienceExcellent written and verbal communication skillsExceptional attention to detailOrganisational and administrative skillsKnowledgeable in Microsoft Office programs including Word, Excel, PowerPoint, Outlook  Ability to work as part of a teamDemonstrable aptitude for:Detailed workJoined up thinkingAbility to prioritise and meet deadlinesWorking under pressure / in a pressurised environmentBehavioursThe following attributes determine how the role will be carried out and are required to be a successAccuracyPunctual and reliable  Ability to prioritiseProactive approach to problem solvingEqual OpportunitiesWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.The CompanyFestival Republic is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management. APPLICATION DEADLINE: Wednesday 17th April. We reserve the right to close applications at any time so encourage early application. #FestivalRepublic