Job Summary:INTERNSHIP DESCRIPTION – Intern, Software EngineerLocation: Remote-Phoenix, AZDivision: Ticketmaster US TechInternship Supervisor: Director Software EngineeringPaid Internship, 15-20 hours per week (Part-Time)THE TEAMAt Ticketmaster, we are the team that is responsible for our discovery experience by maximizing revenue for both Ticketmaster and its clients, providing high volume, low latency systems and feature-rich, highly reliable fan facingexperience. Being part of this team, the successful candidate will be an integral member of the system that supports millions of fans and clients every day. A career at Ticketmaster will challenge and engage you. The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world ofopportunities to expand your skills and develop your career. Visit any of our offices and you'll find a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams, and events they love. It truly is a unique and rewarding environment.THE JOBWe are looking for a Software Engineer Intern who is independent, fast-learning, self-starter, good communication, desire to learn, and interested in code quality. The role will be responsible for translating business objectives into technical solutions and there by building, delivering and maintaining the products.The role will be challenged to envision the technical aspects and solutions for the future landscape of globalizing the products. This role is a great opportunity to grow your technical skills and deliver highly impactful products that help millions of fans to experience live events.WHAT THIS ROLE WILL DO▪ Connect with a series of stakeholders to gather as much information as possible regarding the problem at hand and work together with other engineers to solve it based on the architectures and best practices.▪ Meaningful participation in application and service layer architecture design▪ Objectively explore multiple approaches and recommend the best technical direction and sizing including logic and reasoning.▪ Focus on building software, keeping in mind the main principles of performance, flexibility, and platform scalability.▪ Focus on accessibility to ensure the site is inclusive of all our fans.▪ Ensure code is reliable, maintainable, and fully tested.▪ Maintain and adopt code standards, patterns and best practices through pairing and code reviews.▪ Refactor code when needed.▪ Debug and triage production application issues, often not your own.▪ Monitor logs and identify issues.▪ Ability to organize, prioritize, and multitask.* Project management and process analysis could be a heavy focus in this experienceTECHNICAL SKILLS/COMPETENCIES▪ Experience in backend development, building microservices and RESTful APIs, using Java, ElasticSearch / OpenSearch, K8S / Docker / AWS / CICD▪ Experience with testing frameworks like Jest, Cucumber and Junit▪ Experience in cloud services (e.g. AWS)Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
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