Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Senior iOS Software Engineer About the job Great customer experiences start with Genesys. Genesys unifies customer and agent experiences across phone, email, chat, text and social channels. As we continue to expand our product portfolio, we are looking for a Staff iOS Software Engineer to help expand our mobile SDK’s capabilities. We are seeking a software engineer with strong programming skills. Working in a highly collaborative and agile environment. Genesys Software Engineers think through implementation details of scalability, security and usability. What you'll do: Develop efficient, resilient & secured SDKs that will be deployed in millions of devices worldwide. Research mobile operating systems APIs and data points collection and keep up with the latest updates. Work symbiotically with the product team and other team members throughout the development process. Maintain, fix and release applications and SDKs. Work with CI\CD. Who you are: At least 5 years of experience in mobile software engineering (iOS). Experience with Objective-C, Swift. Experienced with mobile SDK development. Profound understating of native applications development and lifecycle, application stores, and resource management. Independent, persistent, and a "getting things done" person. Excellent interpersonal skills, history of helping and inspiring others. SwiftUI + swift combine experience. Experience writing Unit / UI Testing and testable code. Experience with network extension – an advantage. What Else Ability to understand and debug large and complex code bases. Experience with multithreaded programming. Knowledge of iOS SDK performance tools and optimization techniques. A passion for technology and the ability to learn new concepts quick. Experience with third-party libraries and APIs Experience with Jenkins Mentor mobile developers and quality engineers to grow into their work. Experience with Jira, Git flow, Bitbucket – an advantage. If a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
View Original Job Posting