Who We Are: We’re Aspire, the leading SaaS provider for the landscaping, commercial cleaning, pest control, and lawn care industries, and proud members of the ServiceTitan family since 2021. Our cloud-based business management systems, which include the Aspire and FieldRoutes brands, automate all aspects of field service operations for enterprise and small to medium-sized businesses enabling our clients to accelerate growth, streamline operations, increase customer retention, and maximize revenue. Trusted by thousands of premier field services leaders in the U.S. and Canada, our solutions empower our clients to make better business decisions for their companies. Our partnership with ServiceTitan has enabled us to continue scaling our platforms and customer base while maintaining our collaborative, tight-knit culture.Ready to be a Titan?As the Senior Salesforce System Administrator, reporting to the Sales/Revenue Operations Manager, you will play a critical role in enhancing our sales effectiveness through robust reporting and accurate forecasting within the Salesforce platform. You'll collaborate closely with cross-functional teams to ensure our Salesforce instance meets the evolving needs of our sales organization.What You’ll Do: Develop and maintain custom reports, dashboards, and analytical solutions within Salesforce to support sales performance analysis, pipeline management, and forecasting accuracy.Design and implement data models, workflows, and processes to streamline sales operations and improve data integrity.Collaborate with sales leadership to understand business requirements and translate them into scalable Salesforce solutions.Lead efforts to optimize Salesforce configuration, including managing user permissions, security settings, and data governance.Stay current with Salesforce platform updates, best practices, and emerging technologies to drive continuous improvement in sales operations.Provide training and support to end-users on Salesforce functionality, reporting tools, and best practices.Act as a subject matter expert on Salesforce reporting and forecasting capabilities, advising stakeholders on best practices and innovative solutions.What You’ll Need: Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field preferred. Equivalent combination of education and experience is also acceptable.Salesforce Administrator certification (ADM 201) preferred; Salesforce Advanced Administrator (ADM 211) or Salesforce Certified Sales Cloud Consultant credentials preferred.Minimum of 5 years of experience as a Salesforce System Administrator, with a focus on reporting and forecasting.Preferred Qualifications: Deep understanding of Salesforce data model, reporting capabilities, and declarative development tools (e.g., Process Builder, Flow).Proven track record of designing and implementing complex Salesforce solutions to support sales operations and drive business outcomes.Strong analytical skills with the ability to interpret data, identify trends, and provide actionable insights to stakeholders.Excellent communication and collaboration skills, with the ability to effectively engage with stakeholders at all levels of the organization.Ability to thrive in a fast-paced, dynamic environment with a high degree of ambiguity and complexity.Where You’ll Work: Ideally the position is located in our St. Louis (Chesterfield) headquarters or our new Dallas (Plano) location, however we are open to considering fully remote employees outside of those two areas. St. Louis/Dallas employees will have a hybrid work model with 3-4 days in the office and 1-2 days remote each week. Dallas-based employees will be fully remote until our new office opens mid-summer 2024.Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
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