Who are we?Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. RevOps InternJob SummaryThe Revenue Business Support Intern supports the commercial fulfilment strategy by driving and/or supporting initiatives pertaining to processes and knowledge in support of predictable revenue performance, optimized customer experience and operational excellence.ResponsibilitiesCoordinate the central knowledge library in Confluence to gain adoption and ease of navigation, in consultation with subject matter experts and team membersReview the playbook processes and mentorship and recommend-drive changes to increase content transparency and achieve presentment consistencyLaunch a framework for new staff onboarding supported by Smartsheet automationLaunch a campaign to supervise and certify knowledge maturity for tenured staffMay support other process initiativesQualificationsBusiness, management, commercial or engineering studiesMS Office skills (Excel, Word, PowerPoint etc.)Understand the business drivers and at ease learning applications, tools and navigating dataExposure and strong interest with project management, processes and/or knowledge management
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