Associate Host Success Manager

Turo is the world’s largest car sharing marketplace where you can book the perfect car for wherever you’re going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver's seat of an extraordinary selection of cars shared by local hosts. About the team: Our Host Success team is growing to meet Turo’s increasing demand. We’re seeking an enthusiastic individual to support our top hosts – our Power Hosts. In this role, you'll be instrumental in improving host experiences and expanding their selection of quality listings across various regions. Through building relationships and helping Turo’s become more efficient and profitable, you’ll have a chance to contribute significantly to our mission of putting the world’s billion + cars to better use.Got it? Perfect, we like you already. Let's talk about specifics. What you will do: Coach Power Hosts to be set up for success on the platform Provide recommendations to your accounts on how to optimize their vehicle listings and maximize availability to meet demand Educate and teach your accounts to use key resources to maximize utilization and grow by adding more vehicles Impact Turo’s growth by translating host feedback into actionable insights for corresponding internal teams Be prepared to engage in wider Host Success initiatives, including online partner meetings and in-person event support. Your profile: Preferably 2-4 years in account management Comfortable and organized with Salesforce - your account notes will set the bar for everyone at the company Excellent follow-through, attention to detail, and minimal need for supervision Skilled at using Google Docs, Sheets and Slides to collaborate in the department and company Ability to multi-task and thrive in a dynamic startup environment; you’ll have guidance when you need it, but you’re also goal-oriented and can execute without close supervision Bonus if you have: An enthusiastic learner, eager to continuously develop and acquire new skills. Ambitious, with a vision of growing into a leadership role within our evolving team. Has a can-do attitude, dynamic energy, steadfast integrity, dedicated work ethic, infectious enthusiasm, a knack for humor, and a strong dedication to our mission. Open to travel as part of the dynamic nature of the job. Have a BA/BS degree or relevant equivalent qualification The Phoenix base salary target range for this full-time position is $56,000-$68,000 + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your work location during the hiring process. Please note that the salary range listed in this posting reflects the base salary only, and does not include bonus (if applicable), equity, or benefits. Benefits Competitive salary, equity, benefits, and perks for all full-time employees Employer-paid medical, dental, and vision insurance (Country specific) Retirement employer match $2,000 Learning & Development stipend to invest in your professional development $1,000 USD Turo host matching and $1,500 USD vehicle reimbursement program $100 USD Monthly Turo travel credit Cell phone, internet and Fringe benefit stipend Paid time off to relax and recharge Paid holidays, volunteer time off, and parental leave For those who are in the office full-time or hybrid we have weekly in-office lunch, office snacks, and fun activities Annual Turbo Week (week-long, company-wide conference)   We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you. Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us!   Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.   Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.   Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.   We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing PeopleOps@turo.com .   About Turo Turo is the world’s largest car sharing marketplace where you can book the perfect car for wherever you’re going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver's seat of an extraordinary selection of cars shared by local hosts. Discover Turo at https://turo.co m , the App Store, and Google Play, and check out our blog, Field Note s .   Read more about the Turo culture according to Turo CEO, Andre Haddad.