Summary Posted: Apr 5, 2024 Role Number: 200546340 Do you want to leverage your data analysis and business skills to play an important role in Siri? Would you like to join the team that’s creating groundbreaking conversational assistant technologies that already helps millions of people get things done on daily bases? Join the Siri and Information Technologies team at Apple!
The ML SEE Efficiency team is responsible for the building and standardization of processes and tools across product teams with the aim of improving quality of development and evaluation processes in a holistic manner. Siri product is delivered on all Apple platforms in 42 locales, and on-device. In order to drive quality of Siri user experience and make sure our Siri product pre-release is predictive of user experience in production, we test on device fleets in our labs. We are looking for a device and labs EPM: you will play a pivotal role in coordinating and managing lab operations, device acquisition, tracking device usage, and collaborating with cross-functional teams and stakeholders, in order to provide smooth reliable services to all our testing teams that need device fleets to generate data. Key Qualifications Key Qualifications Highly motivated and able to drive issues across cultures. Excellent project management skills, experience working in a matrix organization. Excellent problem solver, using structured problem solving methodology to assign root cause, plus develop and implement corrective and preventative actions Excellent communicator who can translate high-level goals into tangible action plans Strong interpersonal skills, ability to concisely understand and communicate issues, and lead the team to a solution Exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results Excellent project leadership skills. Program / Project Management experience preferred. Knowledge of Apple hardware a plus, especially on specific hardware models Description Description Planning, forecasting, consolidation, reporting and analysis of device needs for testing and evaluation from each internal customer team
Cross-referencing and supporting the lab report setups on the supply and status of devices: when they are delivered, when they are racked, when they are available online, etc.
Collaborate and work with cross functional business partners to drive forecast
Respond timely to emergency requests for additional hardware needs and out-of-band requests
Collect and monitor device usage, both to refine future forecast and make sure labs are consistently online. Provide in-depth analysis (such as peak vs average) on the patterns of device demand from timing / SKU- needs / other dependencies such as Hyperloop so we can improve device usage
Lead all aspects of deprecation of aged devices and replace them on a set schedule with updated models
Track details and provide a big-picture view for the quarterly, fiscal year, and long-term roadmap guidance, for budget approvals, space planning and fulfilling new testing needs as the product evolves Education & Experience Education & Experience Bachelors Degree or equivalent experience Additional Requirements Additional Requirements Pay & Benefits Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $107,500.00 and $179,100.00, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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