Job Requisition ID #24WD76786Position OverviewThis is a Senior Product Analyst role in the Enterprise Systems and Experience (ESE) team, which is Autodesk's Information Technology (IT) organization. We deliver capabilities that support our new business (pricing and offers) models. We create, plan, build and run the foundation for Autodesk. As a Senior Product Analyst focusing on Autodesk's renewal and subscription management function, you help guide the definition, development, and success of capabilities like, subscription change management, quoting, ordering automated notifications, automated assignments, shared visibility, that help our customer success organization to create irresistible customer experiences. Under the direction of a Group Product Manager, you will understand user needs and industry trends, contribute to the product strategy with us and create the product roadmap to lead user experience, scale, and operational efficiency.You will report to a Group Product Manager in the Customer Success domain and it’s a hybrid work mode.ResponsibilitiesHelp identify, define, and prioritize problems and opportunities in the Renewals and Subscriptions Management product domainYou will partner with UX, engineering, architects, and team members to translate opportunities into solutions that are valuable, viable, usable, and feasibleUse data and research to define and prioritize product features and requirements based on growthAchieve the product roadmapYou will create detailed use case scenarios, as-be and to-be system workflows, user stories, and acceptance criteria to guide development and ensure understanding of user needsYou will work with engineering teams to lead the successful implementation and delivery of customer success products and featuresyou will collaborate with design teams to ensure intuitive and user-friendly interfaces that enhance the user experienceMinimum QualificationsBachelor's degree in Computer Science, Engineering, Business, or a related fieldExperience (2 to 5 years) as a Product Analyst or Business Analyst with concrete understanding of renewal processes, subscription management, churn management, customer retention, and strategies for improving these areasA understanding of CRM solutions with knowledge of SFDC's major product featuresUnderstand product strategy and be able to break it down into detailed product requirements at epic and user story levelDefine and document methodology to measure Success Metrics for the product features emphasizing value to team members and end-usersAnd serve at the intersection between technical development teams, user experience and partners (GTM teams and channel partners)#LI-AK1Learn MoreAbout AutodeskWelcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!Salary transparencySalary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.Diversity & BelongingWe take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belongingAre you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).
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