MDF & Payment Operations Manager

MDF & Payment Operations ManagerDescription -About HP You’re out to reimagine and reinvent what’s possible—in your career as well as the world around you. So are we. We love taking on tough challenges, disrupting the status quo, and creating what’s next. We’re in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference.HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.About Sales OperationsIn Sales Operations it is our mission to design and deliver customer experiences that enable profitable growth.  Our organization is at the very heart of HP. We keep the sales engine running by operating the tools and process across the E2E sales cycle for Partners, Customers, and employees.On top of delivering operational excellence, we are a driving force behind our Digital Transformation strategy. We are reinventing our operational ecosystem to be more digital, faster and data driven.  We are staying ahead of the competition by developing and utilizing the latest technologies including Robotics Process Automation, Artificial Intelligence and Machine Learning.The Partner Experience and Compliance Center of Excellence is critical to ensure HP’ end to end accountability to drive healthy Channel Partners relationships and optimize Channel processes.We are looking for a senior MDF and Payments Operations Manager who will lead HP’s efforts to transform and elevate the experience of Channel Partners through bold innovation and operational excellence.MDF and Payment Operations Manager - key responsibilitiesLeads a large L4 department within the Partner Experience organizationResponsible for strategic alignment with Channel COE as well as Marketing & Category Alliance departments, with regards to MDF program evolution and innovationFully accountable for the success of the MDF Operations including Alliance funded MDF, leading the efforts to transform the MDF claiming process and tool, to significantly enhance the claiming experience for Partners, to stabilize and accelerate payment turn-around timeSecure, standardize and automate payment operations, in collaboration with finance, other Partner experience as well as market teamsDirects a team of several managers and high level individual contributors, distributed globallyResponsible for talent management and succession planning; ensures that the proper tools are in place to support the team and the processes.Recognizes conflicting priorities and proposes solutions to senior managementAdvises on planning for future state organizational structure RequirementsAt least 10 years of experience in sales, business management or sales operations rolesMaster level education in business administration, engineering, or related fieldStrong business acumen, ideally including business planning, pricing or performance managementFinancial acumen, analytical skills, metrics and result drivenStrategic thinkingLeader able to transform business processes, through superior leadership and applying leading edge technologyExcellent influence and communication skills, building alliances with stakeholders at different levelsExperienced in managing large teams and/or organizations, including accountability for operational efficiencyAt ease in international, multicultural businessComfortable challenging and not hanging on to the status quoEmbrace uncertainty and be a change agentTake an outside-in approach when delivering solutions to complex problemsEmbrace growth mindset and apply Agile methodologyJob -Sales OperationsSchedule -Full timeShift -No shift premium (Romania)Travel -Not SpecifiedRelocation -NoEqual Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement