ITSM Governance, compliance and Analytics Intern

ITSM Governance, compliance and Analytics InternDescription -As a team member of the IT Service Management (ITSM) Governance, Compliance and Analytics team you will have the opportunity to develop reporting and data analytics skills to support the IT Risk Management and compliance organization to foster IT service delivery quality and IT compliance with established policies and standards. You will have the opportunity to engage with multiple organizations and executives, and collaborate with a high-performance team including Power BI, ITSM and Compliance experts. Other team areas to explore and develop are focused on project management, process documentation, executive communication, ITIL framework and ITIL compliance.Collect, analyze, and interpret data related to IT service management governance and compliance activities.Develop and maintain dashboards and reports to track key performance indicators (KPIs) and metrics related to governance and compliance.Utilize data visualization tools like Power Bi and ThoughtSpot to present complex data in a clear and actionable format for stakeholders.Assist in identifying patterns, anomalies, and trends in data to support proactive risk management and compliance monitoring.Document findings, recommendations, and action plans resulting from data analytics projects.Support project management activities, including defining project scope, creating project plans, and tracking project milestones and deliverables.Assist in preparing executive-level communications, including presentations, reports, and briefings, to communicate key findings and recommendations.Job -AdministrationSchedule -Part timeShift -No shift premium (Mexico)Travel -Relocation -Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement