Job Summary:Here at PNC Bank Arts Center, we are fans creating once-in-a-lifetime experience for fans.As an usher, ticket taker, or member of our guest services team, you help to ensure safety, maintain the cleanliness of the venue, and engage with guests to assist with their needs before, during and after the show. WHAT THIS ROLE WILL DO• Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assistguests with locating their seats and examine tickets for entry to various seat levelsaround the venue during the event.• Assist with keeping the venue safe, clean and presentable to our guests.• Examine tickets or passes to verify authenticity.• Show CARE by participating in venue recycling efforts before, during and after the show.• Guide guests to exits or provide other instructions or assistance in case of emergency.• Partner with fellow crew members at the end of show to close the venue- thisincludes collecting recyclables from the lawn and/or reserved section, picking up andproperly storing event equipment such as lawn chairs, barricade, etc.• Assist guests by giving directions to locations inside or outside the venue.• Ensure guests are safely enjoying the show.• Additional tasks as requested by management.
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