Job Summary:WHO ARE WE?Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 30,000 shows and 95+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 900 brands with the 86 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.WHO ARE YOU?Passionate and motivated. Looking for a career in the music business. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! Willing to enter at entry level with opportunity to move up in Live Nation.The Role:We are seeking a highly organized, adaptable, and motivated individual with dynamic interpersonal skills to join our team as Administrative and Operations Supervisor. This individual will assist with administrative support for the General Manager as well as assist with day of show operations and all pre-show planning as well as operations during special events.Responsibilities:Provide general administrative support for the local office, prioritizing and managing tasks with minimal supervisionAssist with creating presentations, creating reports, developing and printing materials and samples as needed for meetings and presentations, for both internal and external meetingsInput all monthly invoicesComplete expense reports for each showTrack all monthly expenses and report variances to General ManagerAssist as needed with ordering supplies, scheduling building maintenance, ensuring overall quality of buildingWorks directly with the General Manager and Security Supervisor to perform day of show dutiesRespond to all elevated staff/guest inquiries and or concerns regarding all showsWork through and correct guest concerns and complaints regarding security and customer service-related situationsFollow up with Security and Guest Services teams to ensure that service standards are metPerform opening/running/closing duties according to Live Nation policyMaintain line of sight/atmosphere control by circulating through work area and reporting any issues encounteredKeep current on all Standard Operating Procedures and be able to effectively communicate them to team membersCreate pre-shift sheet and relay information from management directly to staffLeads all pre-shift meetings prior to start of shiftRequired to work Special Events that are scheduled throughout the venueOther duties as assignedQualifications:College degree, or currently pursuing college courses preferredAbility to work various, flexible hours, inclusive of nights and weekendsMust have an avid interest in music, be knowledgeable about artists and genres, and have an overall interest in learning about the music industry; touring and concert industry experience is preferredAbility to work in a dynamic, fast-paced deadline driven environment, while maintaining organization and attention to detailProficiency in Microsoft Office products (Outlook, Word, Excel); comfortability utilizing internet tools and social media sitesProfessional written and verbal communication skills; ability to build and foster professional relationships with individuals at all levelsMust be able to maintain confidentiality, handle sensitive matters and exercise excellent judgmentExcellent verbal and written communication skillsAbility to work well independently and within a teamWorking knowledge of high-volume nightclub operations, theater, responsible alcohol service and guest relationsSkills in guest relations/staff relationsApplicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.EQUAL EMPLOYMENT OPPORTUNITYLive Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.----------The expected compensation for this position in California is:$21.60 USD - $27.00 Hourly**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions.
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