QA Lead

WHAT MAKES US EPIC? At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating. Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development. QUALITY ASSURANCE What We Do The Quality Assurance team owns the testing process, risk management, and quality evaluation of all products and functions across Epic. Our team works closely with developers and production to ensure the best possible user experience for our community and customers. What You'll Do We're looking for a QA Lead for Online Web Applications responsible for testing and contributing to team management responsible for many of our websites. This position owns the testing process, risk management, and quality evaluation of Epic and Fortnite web features, where you will be part of a rapidly iterating development team working closely with professional and highly technical developers. In this role, you will Manage teams of Quality Assurance professionals dedicated to building systems from the ground up and integrating them into other teams for support Create and maintain the overall quality strategy for the websites under your responsibility, defining acceptance criteria, identifying risks, and planning testing coverage for upcoming features/releases in collaboration with product owners, developers, and QA management Invest in evaluating and improving department-level initiatives on Quality Assurance Standards of work, managing functional, qualitative, and performance testing efforts Utilize a mix of manual and technical testing skills to execute various testing techniques across products, analyzing their quality and providing support to developers before, during, and after deployments Manage, mentor, and develop future leaders within the department, fostering growth and leadership development Continuously improve the quality assurance processes, strategies, and standards, collaborating with cross-functional teams to ensure the delivery of high-quality products Contribute to the overall quality culture by setting standards, providing guidance, and driving quality initiatives within the organization What we're looking for 5+ years of QA experience in a fast-paced environment, with the ability to juggle multiple projects, and 2+ years of leadership experience Extensive experience testing frontend and backend services, console and mobile platforms, creating detailed test plans and test cases, and using tools like Charles, Postman, RestAssured, and other testing tools to facilitate troubleshooting and testing Strong problem-solving skills, especially in technical environments, utilizing debugging tools (e.g., Visual Studio, Chrome Debug tools, Firebug, etc.) to investigate and report on results and prior experience with running and designing automated tests is an advantage and familiarity with programming languages is a plus (e.g., Java, JavaScript, etc.) Solid understanding of test methodologies, including automation, functional, qualitative, and performance testing against consistently iterative development Experience with common source control and CI/CD pipeline tools such as Jenkins, Git, TeamCity/Perforce, or comparable systems is highly desired Prior experience with running and designing automated tests is an advantage Previous experience testing services running in AWS is preferred Ability to prioritize and work independently and in a team environment. EPIC JOB + EPIC BENEFITS = EPIC LIFE Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical. ABOUT US Epic Games spans across 19 countries with 55 studios and 4,500+ employees globally. For over 25 years, we’ve been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic’s award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent. Like what you hear? Come be a part of something Epic! Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here . Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here .