Team Lead, Delivery Ingest OperationsEX LIBRIS– Who are we?Ex Libris, Part of Clarivate, is a global EdTech (Education Technology) industry, leader. We serve some of the most prestigious academic institutions and research Universities around the world, with a total of over 7,500 customers in 90 countries.Our SaaS solutions help universities transform academic libraries, maximize the impact of research activities, enhance teaching and learning, and drive student engagement and success. For more information about Ex Libris, see our website, and join us on Facebook, YouTube, LinkedIn, and Twitter. We are looking for a Team Leader to join our Delivery Ingest Team in Jerusalem, Israel. This is an amazing opportunity to work on our 3 important knowledge Bases – Alma Community Zone, SFX KB, and 360 KB. The team consists of 4 members and reports to the Senior Director of Content Ingestion. So, if you are familiar with our products- Alma, 360, and SFX, have great technical skills, and looking for 1st managerial role- we would love to speak with you!About You – experience, education, skills, and accomplishments 2 years' work experience in a hi-tech environment.Familiarity with Ex Libris Library Management knowledge bases.Projects management orientation.High sense of accountability.Results driven.It would be great if you also had . . . Good collaboration with colleagues and other teams (support, Dev).Both holistic view and go into details when required.Perform well under pressure.What will you be doing in this role? Oversee day-to-day operations and lead an ingest Operations team.Manage end-to-end operational projects with clear goals and timelines.Balance between tasks, team capacity, and quality of deliverables.Update management on task status, concerns, and options for solutions.Work closely with good cooperation with other teams and colleges.The product you will be developing. Maintain, and improve Ex Libris knowledge bases while ensuring high quality of the content.About the TeamDelivery Ingest team includes ~4 team members, responsible for improving our knowledge base quality, striving for process and workflow efficiency, and continuous improvements. The team has high interoperability with other operational teams, support, Provider Relations, and Development.Hours of Work / More important information for you:Our base is in the Jerusalem, Israel office, working in a hybrid model.This is a full-time position.Why Ex Libris?At Ex Libris, we value our employees and are striving to create the perfect balance between work and home life. Join us to be part of a family-like environment; enjoy our unique culture and benefits. Be part of a thriving, productive community helping change the future of higher education with the state-of-the-art technology from Ex Libris.At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
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