Senior Learning Experience Designer

Who are we?Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.  A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.  Senior Learning Experience DesignerJob Summary The Senior Learning Experience Designer works on course and training module development projects in support of and in development of and engaging training course content for data center employees. Conducts analysis, designs and develops instructional approaches and/or strategies to meet training requirements. Delivers training to employees directly or indirectly and mentors others. Responsibilities Craft technical experiential learning solutions that support adult learning standard methodologies, address needs identified in a job/task analysis, drive behavior change, and improve performance of Equinix Data Center Technicians and Critical Facilities EngineersWork with internal subject matter experts to build accurate, effective training contentTranslate sophisticated information and ideas into intuitive, engaging, and effective explanationsGain a solid understanding of the various functional and technological product areas of EquinixBuild and maintain valued relationships with key internal customers and external vendorsDesign interactive courseware, video, augmented/virtual reality that appeals to international audiencesApply various modern authoring tools to rapidly build enjoyable, positive learning experiences that are interactive, effective, and technically functionalDevelop instructionally sound knowledge, skill, and job performance-based assessmentsClosely partner and collaborate with cross-functional teams to continuously improve existing learning programs based on the latest research in adult educationMeet all milestones and deliverables by deadlines; when delays do occur, work with the team to estimate, monitor, adjust, and proactively communicate revised deadlines as neededMentor Jr Instructional Designers and Regional Trainers on standard methodologies in instructional design and enablement solutionsHelp to shape the ongoing strategy and mission of the technical training programsFollow Equinix branding guidelines and standards to ensure content is professional and consistent with corporate look and feel for internal audiencesQualifications Proven progressive related work experience in technical training, instructional design, technical writing (or equivalent combination of 5+ years of transferable experience and education)Deep experience designing and developing learning programs across delivery mediums and content types (mobile learning, e-learning, video, gamification, virtual learning, live simulation, and live classroom)Demonstrated experience working in a constantly evolving, project-driven environment with design sensibility when creating all instructional materialsProven track record to independently apply logic and creativity to arrive at the best solution to a problem is a mustWorking knowledge and application experience using Articulate 360, Adobe Creative Suite (Premiere, Captivate, InDesign, Illustrator, Photoshop), and other industry benchmark applications and online multimedia authoring tools Be a creative innovator and have strong visual acumen to design illustrations and animations relevant to a technical audienceKnowledge of learning experience design and design thinking principlesExperience applying Agile or LEAN project management practices to the design and development of trainingExperience leading project teams and running cross-functional programsExperience editing and writing content that will be translated into other languagesA strong attention to detail (grammar, spelling, syntax, diction, and punctuation)Experience developing metrics and tracking quality and turnaround timeBachelor’s Degree or equivalent experience required; Master’s Degree in Instructional Design or Technical Writing is preferredEquinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.