Program Manager

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.We are looking to hire a Program Manager within the Buyer Experience team at eBay to help us delight and excite eBay customers around the world! The position resides within our product program management organization.Responsibilities:Influence, negotiate, unblock and make key decisions that will lead the teams to hit their targetsAnalyze, understand and take next steps based on your program's metrics and competitive landscapeCommunicate and collaborate effectively, at all levels, including executive updates and presentations, and program documentation and trackingLead to quarterly and annual planning processesLead key operating rhythms within the Buyer Experience / Recommendations team and between partner teams; improve processes and help solve partner concerns, even through ambiguityBalance trade-offs between business needs with technical constraints; gaining consensus across partners along the wayAnticipate, assess and manage issues and risks independently; perform as needed root cause analysis and recommend mitigation plansLevel up the organization through strong program management standardsPrioritize and track the progress of the product portfolio against key objectives and resultsAssess existing PMO processes, structures and provide feedback on improvements and best practicesQualifications:8+ years of project management experience with partners within Program/Product/Engineering/Ops organizationsExperience working in an end to end, cross functional environment with engineering, design, product, ops, and program management counterparts to deliver products/servicesDemonstrated track record of leading large-scale projects in a product environment from conception through completionCapable of ensuring action items are clear and followed through, regardless of stakeholder seniorityAbility to take initiative even under unfamiliar or ambiguous circumstances, under little or no supervisionClear and concise communication, documentation and presentations to your program manager and leads, and timely escalations of potential risksAbility to work with teams composed of both technical and non-technical membersPrioritize competing priorities without loss of efficiency or visibilityManage multiple partners at various level in the organization and working with them all equally, proactively and transparentlyWillingness to be hands-on and do whatever is vitalBachelor’s degree in Business, Engineering, Computer Science or equivalentIn-depth knowledge of Agile methodology; proficient in Jira, Airtable, Scrum, PowerPoint#LI-HybridPlease see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.