Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.Job Responsibilities/ 工作职责 :高级客户支持专家Job Responsibilities:Managing the service center for system products management.Providing technical support for internal system products.Handling laptop returns from distributors.Translating and maintaining system products technical documents.Conducting training for the call center.Daily management of the call center.Job Requirements:Bachelor's degree or above.Experience in after-sales management, preferably in a service center or call center.Good understanding of technical issues related to digital products.Proficiency in using MS Office and management software.Familiarity with best practices and industry trends in customer serviceProficiency in English reading, writing, and basic conversation skills.Pre-Requisites/ 任职要求 :Are you game?
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