Consumer Services Worldwide Process Enablement/Execution Lead

Consumer Services Worldwide Process Enablement/Execution LeadDescription -HP is on a journey to continue to transform our business and drive growth across a number of key pillars. At the heart of that strategy is a focus on growing our Consumer Services and Solutions business. We have a strong value proposition in our Print and PS services business today and we continue to leverage learnings from across the portfolio to drive growth of the existing business across Print and PS and bring new services to market.The Consumer Services Category team is seeking a Process Enablement Lead to manage cross-market processes, reporting directly to the Senior Director of Global Subscriber Growth. In this role, you will lead lead Game Plan processes, Best Practices documentation, Metrics management for demand generation activities and other worldwide initiatives. You will coordinate these processes across 3 teams chartered with driving growth for Instant Ink, Print/PC as a Service and Digital Services (Carepacks, SmartFriend, etc.) in NA/LATAM, EMEA and APJ markets. The ideal candidate will have a strong project management background and experience in a Market-facing organization in HP’s Commercial Organization (CO), Print or Personal Systems Category management teams.Key ResponsibilitiesDrive Consumer Services Game Plan process coordination across marketsMaintaining Best Practices documentationTracking metrics for demand generation activities (forecast and actual) Investigates and sizes new growth initiatives across marketsParticipate in Print as a Service WW Operational forecasting/Demand Planning processTeam preparation for internal executive reviewsEducation and Experience RequiredUniversity or bachelor’s degree, advanced degree or MBA preferred.Typically 12+ years of professional services experience with a combination of Marketing, Sales, Business Development experienced preferred.Knowledge and Skills:Excellent project management skills. Detail orientation and exceptional ability to drive actions to closure.Strong financial planning and modelling skills, comfortable managing complex business planning and reporting; Proficient in Excel.Proficient with Powerpoint, with demonstrated ability to create Executive level decks.Understanding of Consumer Services business segments (Instant Ink, Device as a Service, Digital Services) plus knowledge of Print and/or PC categoryDetailed knowledge of Retail/Online go-to-market motions, including knowledge of promotional marketing processes and practices.Strong communication and negotiation skills across a variety of audiences. Demonstrated ability to influence cross-functional stakeholders and work collaboratively to execute joint plans.A can do attitude is required with a GROWTH MINDSETHP offers a comprehensive benefits package, including:•  Dental insurance•  Disability insurance•  Employee assistance program•  Flexible schedule•  Flexible spending account•  Health insurance•  Life insurance  Per the Washington statute, the estimated range of compensation for this job in that location, at the time of this posting, is $162,000.00 - $198,000.00.  This position may be eligible for incentive pay, for openings where this is applicable.Job -ServicesSchedule -Full timeShift -No shift premium (United States of America)Travel -Relocation -Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement