Collections Analyst

Search JobsJob DescriptionThe Analyst will be responsible for Dunning process involving varied Perpetual HaaS and SaaS customers spread across the Globe.  This role requires an understanding of Finance, Customer engagement, reporting, and monitoring.  In addition, this person will also be responsible for reporting objective, data backed Account/ Customer-wise analysis to AR Team Management. This role demands a professional who can excel under pressure, can work independently, understand, and leverage excellent communication skills to negotiate and resolve critical issues with the Customers. The role also requires maintaining excellent partnership and persuading skills while engaging with Sales and cross functionalteams. The role requires sound analytical judgement, critical thinking, a precise attention to detail, and refined communication skills.Responsibilities• Should be able to understand data and use it to make strategic reports. A step further, scrutinizing through the data or reports to identify opportunities for the organization.• Along with Customer Account Management with adherence to AR policies and procedures.• Ability to handle outbound customer requests.• Manage e-Invoice and timely Invoice delivery;• Ability to comprehend customer issues and seek resolution;• Understand Compliance and maintain highest level of professionalism in customer interactions; • Knowledge of operations in boundary systems like Oracle, Get paid etc.,• Data scrubbing and ability to prepare complex reports.• Demonstrated interest in learning cross functional activities within AR team;• Basic knowledge of geographic locations, languages, culture etc.,• Basic understanding of FX markets and HaaS/ SaaS ProductsQualification Graduate/Post Graduate Business, Finance, Accounting, Economics, Math, or Business Systems. 3-5 years’ experience in finance/accounting, or Collections Process Proficiency in Oracle and MS Office Experience with Power BI & MIS reporting will be plus Desired Skills/ Nice to have skills . Strong and independent thinker and influencer Strong organizational, problem solving and analytical skills Strong initiative and reciprocal work-style Exercises discernment within defined procedures and practices to resolve appropriate action Should have a customer centric attitude and Self-motivated Exposure to Systems implementation with strong background on policies/procedures. Ideal candidate will handle internal and external stake holders; Strength in succinctly explaining complex transactions and business impact Ability to drive process-based improvement across functions and within Finance Integrity We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Broadcom is an equal opportunity employer. Broadcom is firmly committed to providing equal employment opportunity for all employees and applicants without regard to race, color, sex, gender, gender identity, gender expression, sexual orientation, religious creed, national origin, age, physical disability, mental disability, medical condition, pregnancy, genetic information, ancestry, marital status, military or veteran status, union membership, political affiliation, or other bases protected by applicable federal, state, or local law. Broadcom will not discharge or in any other manner discriminate against any employee or applicant because they have inquired about, discussed, or disclosed their own compensation or the compensation of another employee or applicant. Broadcom will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.Search Jobs