CRM Product Owner

This is a fixed term contract role for 12-13 months to cover maternity leave.At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.RoleWe’re looking for an experienced Product Owner who will be passionate about building innovative solutions based on Salesforce technology. This role requires someone who has a large appetite for generating new product ideas from the ground up - this means that they can bring structure and simplicity to complicated problems. Product Owner drive development and build consensus throughout the entire product lifecycle. We need someone who will apply their background in technology and business domains to define features and achieve product vision from product definition and planning through development, release, and end of life. This role will work directly with many partners both within and outside of the ebay Seller CRM team, so phenomenal communication skills are required. This person will also be heavily involved in capturing insights for features by using business analytics, user research, marketing research, design, and more. They will synthesise data from multiple sources to drive the vision enabling our B2C partners to grow by providing the right tools and guidance and to automate and scale effective interactions. Our DNA is the foundation of everything we do and illustrates what beliefs drive our choices and decisions. We are looking for a great People Leader who helps bringing our DNA to life for themselves, the team and the organisation.ResponsibilitiesDeveloping sound product vision and strategy ensuring both is well known not only within the CRM team but also by global partners and usersWriting clear and concise product definitions that capture the vision, goals, and key elements of our projectsIdentify and evaluate potential product opportunities and translate business goals and priorities to productsWork closely with relevant team members to anticipate, understand and define business requirementsUnderstand the structure, policies and operations of an organisation to recommend solutions that enable the organisation to achieve its goals and delivering maximum business valueOwning the product roadmap and ensuring a healthy product backlogPrioritising new projects based on changing requirementsLeading a team of product owners and oversee all stages of product creation including scoping, discovery, solution design, development and maintenance & supportLeading multiple projects through product life cycle from concept to delivery, maintenance and retirementChampion evidence-based strategies to grow adoption and engagementManage risks and issues, escalating to senior partners for resolutionEnsure product health, PO’s running regular product health review sessions and oversee overall product lifecycleBenefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. 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