#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.About the Role:CrowdStrike is seeking a Senior Manager to join our Worldwide Sales and Operations Organization to help drive the success of our Customer Value Management Office (CVMO). The CVMO is paramount to CrowdStrike’s overall strategy of Delighting Our Customers. Comprised of Customer Value Managers (CVMs), the CVMO partners with Prospects and Customers to deliver a guided path to verified outcomes rooted in their organizational priorities. CVMs join the account team to drive strategic Value Proposal discussions and coordinated Partnership Success Reviews to ensure Customers have a robust plan governing goal achievement and success as a CrowdStrike Customer. This Senior Manager would manage the CVMO in the Americas, ensuring CrowdStrike sets the standard for SaaS partnership both with internal and external Customers. This position would manage a Team of individual CVMs and / or managers and is responsible for the quantified success and influence of the CVMO for the Americas. This is a fully remote position & we are currently seeking top talent in North America. What You’ll Do:Understand CrowdStrike’s long term business strategy and annual plan and align Team to appropriate goals. Develop strong, trusted relationships with Theater Sales Leaders and have processes in place for documenting and acting upon Customer feedback. Build strong, cross-functional relationships with leaders to promote a “One CrowdStrike” experience for Customers. Build consensus and cross-functional processes that promote the success of internal partner Teams. Guide Team to quantified impact for CrowdStrike’s business. Understand that activity does not always equate to impact.As needed and according to hiring plans, scale (recruit, hire, and onboard), enable, and empower a regional Team so that teammates are productive, impactful, and satisfied in role. Support the professional development and retention of Team by leading professional development discussions and aligning CVMs to assignments that develop talent and interest areas.Contribute to strategic projects, including content development for Customer-facing assets, Team onboarding, Field enablement, and other cross-functional projects. Listen to Team needs and prioritize breaking down hurdles for Team execution.What You’ll Need:Minimum of 8 years of experience in related functional role and minimum 2 years of experience in related management role (e.g. consulting, finance, business development, strategy). Experience in enterprise sales and value management is a plus. High degree of emotional intelligence and professional presence. Ability to own Team outcomes and articulate outcomes to leadership.Ability to manage an organization programmatically (i.e., people, process, and technology) to outcomes that drive CrowdStrike’s business forward. Proven track record of managing large, complex projects and/or programs that delivered quantified, reportable outcomes. Strong ability listen, ingest and simplify multiple sources of feedback (from Customer, Account Team, independent research) to generate insights that inform content development and CVMO strategy. Mastery of cash flow and ROI financial metrics (NPV, IRR, Payback).Strong quantitative and financial modeling skill set with stellar verbal and written communication skills to adapt to multiple stakeholders. Proficient in handling difficult customers or situations and can demonstrate keen ability to problem solve in a collaborative fashion.Proven track record of working within a matrix environment.Comfort with ambiguity and natural aptitude for learning.Advanced PowerPoint and Excel skills.Proactive and self-starter attitude with high degree of intellectual curiosity.#LI-Remote #LI-AY1Benefits of Working at CrowdStrike:Remote-first cultureMarket leader in compensation and equity awardsCompetitive vacation and flexible working arrangements Comprehensive and inclusive health benefitsPhysical and mental wellness programsPaid parental leave, including adoption A variety of professional development and mentorship opportunitiesOffices with stocked kitchens when you need to fuel innovation and collaborationWe are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact Recruiting@crowdstrike.com, for further assistance.CrowdStrike participates in the E-Verify program. Notice of E-Verify ParticipationRight to WorkCrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $115,000 - $190,000 per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.Expected Close Date of Job Posting is:05-19-2024
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