Services Solutions Architect

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If you already have a Candidate Account, please Sign-In before you apply.Job Description:The Services Solutions Architect (SSA) is primarily responsible to lead the technical pre-sales engagement with customers through the following activities:Working in close partnership with the core sales, services sales and delivery teams to understand desired customer outcomes, technical objectives, and services requirementsDesign high level solutions to meet the business outcomes and IT objectivesDevelopment of Vision for the Solution, Strategy and Services RoadmapsAbility to think past individual products and create end to end solutions to meet the business outcomesEffectively communicate the proposed services architecture to the customer, partners and project teams to demonstrate its tangible valueEnsure that proposals, services solution designs and Statements Of Work are technically sound, deliverable, competitive and representative of market leadership in the application of technology to addressing business outcomesAssist with the completion and response of customer issues RFI’s, RFQ’s and RFP’sOwnership of the technical components of the Statement of Work including pre-requisites, responsibilities, technical scaling factors, out of scope items etc.Accurately define role based Level Of Effort required to deliver the solution in line with VMware best practice and support guidelinesFacilitate accurate, timely and efficient handover of projects from the sales phase to deliveryAuthor blogs, technical articles and white papers based on experiencesSpeak at events such as VMworld, Sales Kick-Offs, Technical Summits etc.Provide lessons learned feedback to Services Sales, Delivery Management and Engineering based on customer feedbackCreates artefacts and manages collaboration with PS EngineeringAdhere to VMware PS sales process and methodologies on all opportunity pursuitsMastery of necessary tooling including PS Solution BuilderMaintain proficiency in VMware service offerings, value propositions, and representative case studiesSupport Field enablement of Client Solution Executives (PS Client Sales Execs), CSAs, inside Client Sales Execs and iCSAs based on domain expertiseMentoring of peers and more junior CSAs as appropriateLead internal enablement and community discussions around emerging technologiesObtain continuous feedback from the field, including customers, bringing IP back to corporate teams and making recommendations on future service offeringsWorking with PS Client Sales Execs help to scrub franchise specific forecasts to provide the best possible view for the businessConfidently gather use case requirements and solution designs while functioning as an advocate for “Best Practices” and driving adoption of VMware solutionsEnsure the solution being delivered is fit for purpose, referencing the initial business goals and objectives of the project through strong governanceMaintain up to date high-level technical knowledge of the VMware product line and future product direction and expert level knowledge of your specialist domainsRequirements:You adopt a solutions sales/ consultative selling approach to sell business and IT outcomes, calling on your understanding of the VMware product range and services offerings in an industry context.You have a broad range of product knowledge, technical architectural design and hands-on experiences in VMware vSphere, NSX, Cloud management product (e.g. vRA, vCD etc.), DevOps tools, and End User Computing in medium to large environments.You are familiar with broadly accepted architectural frameworks (e.g. TOGAF, ITIL etc.), Project Management (e.g. PMP, Prince2), as well as working knowledge for third-parry infrastructure and/or cloud native products and solutions (e.g. Microsoft, Red Hat, Cisco, Dell).You are able to generate proposals that are commercially sound, deliverable and compelling, and experiences in producing and reviewing Statements of Work for services.You are empathetic, and harness the ‘one VMware team’ spirit to collaborate in a multi-competency environment (sales, presales, generalist, specialists).You have developed strong relationships with regional IT decision makers in Government, Enterprise, and/or Commercial accounts, and are able to adapt internal and external communication to a target audience.Where is this role located?Flexible: The role is considered flexible and will be a mix of working from a VMware Singapore office and remote depending on your preferences and the arrangements determined with your future manager. You will be expected to live within a reasonable commute of the office.Broadcom is proud to be an equal opportunity employer.  We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law.  We will also consider qualified applicants with arrest and conviction records consistent with local law.If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.