It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Corporate OverviewIn today’s cyber threat landscape, protection starts with people. At Proofpoint, that simple truth fuels our passion for protecting users, the data they create, and the systems they rely on from a uniquely people-centric perspective.And we’re just as passionate about finding the right people to help us in that mission. When you join Proofpoint, you’re helping to:Build and enhance our proven security platformBlend innovation and speed in a constantly evolving cloud environmentAnalyze new threats and offer deep insight through data-driven intelCollaborate with customers to help solve their toughest security challengesWe are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a leader in next-generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partnerThe roleThis opportunity will be filled by someone who is passionate about email technology and has a deep understanding of email authentication protocols (SPF, DKIM, DMARC). The role demands the interaction with technical staff at large-scale enterprises to drive a stronger email security posture. The individual will assist our clients with the implementation of the Email Fraud Defense Suite of Products. The successful candidate will have sound technical experience and skills, and great interpersonal and communication skills. The candidate must be able to take responsibility and accept accountability for successful customer engagements. The candidate must also demonstrate Project Management skills and the ability to manage multiple implementations simultaneously.Your day to dayEngage with our Email Fraud Defense customers as an expert in the fieldDrive high levels of customer satisfactionCoordinate with multiple parties – the customer as well as their 3rd parties -- to ensure timely and satisfactory resolution to customer issues, and completion of projectsDrive complex implementations while working side by side with the customers to solve their unique problemsWork with internal teams (most notably engineering, sales, product management)Leverage previous experiences, share best practices and facilitate creative solutions to unique challenges, maximizing the value of our Email Fraud Defense productsWhat you bring to the teamStrong project management skills with a high attention to detailHands-on knowledge and experience with Email (SMTP) and Email Authentication (SPF, DKIM, DMARC)Excellent written and verbal skillsRelevant Consulting experienceMust be comfortable with presenting and explaining technology to people with less technical knowledgeMust have a good understanding of the sales process, be sensitive to sales situations, and possess excellent customer service skillsMust be able to thrive in a fast paced, high stress start-up environmentDemonstrated experience in working with broad cross-functional teamsExcellent organizational, analytical and influence skillsAbility to work independently, ability to adapt quickly, positive attitudeDemonstrated experience in supporting Fortune 500 or other large customersExperience with Proofpoint products is a plusExperience with Secure email Gateways is a plusBA/BS or higher in Engineering or related fieldMulti-lingual skills a plusWhy Proofpoint Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We’re a customer-focused and driven-to-win organization with leading-edge products—and many exciting reasons to join our team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. We are a diverse, multinational company with opportunities in all functions, and leaders that welcome candidates from all walks of life. Apply today and explore your future #LifeAtPFPT. #LI-JR1If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable pay and/or equity. We offer a competitive benefits package that includes flexible time off, a robust well-being program that provides for 4 global wellbeing days per year, and a 3-week work from anywhere option.Base Pay Ranges:SF Bay Area, New York City Metro Area:Base Pay Range: 105,420.00 - 165,660.00 USDCalifornia (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:Base Pay Range: 88,340.00 - 138,820.00 USDAll other cities and states excluding those listed above:Base Pay Range: 79,170.00 - 124,410.00 USD
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