Ready to be a Titan?ServiceTitan strives to be the best place our Titans have ever worked, so they can do the best work they’ve ever done. The Experience Design (XD) team is central to this mission. We solve real world problems in the home services industry. We are passionate about bringing innovative and delightful solutions to traditional problems and workflows. Our ambitious team of visual designers work closely with product designers, marketers, design technologists, and product managers, along with thousands of our users to help make their lives easier through technology. We embrace creative design thinking and processes to ship dozens of new templates and features each month. We measure our success based on our customer’s success. We strive for real impact.We are in search of a talented Jr Visual Designer who possesses the desire to solve complex problems with data-informed solutions and is open to working with AI technology and innovating with AI designs. This individual will be a core member of our expanding design team, contributing to the development of a best-in-class Enterprise SaaS product with desktop, tablet, and mobile interfaces. Visual Designers at ServiceTitan produce visually stunning and captivating work that resonates with our users. They are creative thinkers who delve into the "why" behind design choices and communicate this through their visual creations. They are responsible for breathing life into design solutions that align with both our wider Product strategy and Marketing efforts.As a part of the XD team, the Jr Visual Designer will report to the Manager, UI and Visual Design, leveraging a diverse set of creative skills, a solid foundation in design theory, and a genuine enthusiasm for contributing to our Product branding.What You’ll Do:Create a suite of ongoing evergreen direct mail and email templates for multiple trades, from initial conception through to delivery, across an increasing number of mediumsDesign creative solutions that are engaging, inclusive, intuitive, and solve real problemsSupport the XD team as needed with assets that promote an exceptional visual language throughout Product; illustrations, iconography, landing pages, feature announcements, app assets, and moreWork collaboratively with the Visual Design team to create work guided by ServiceTitan’s Visual Design language pillars Strive to resonate with the home services industry and audience, while advocating for creative refinementChampion the tenets of good designBe an active advocate for creativity: come up with unique and creative ideas regularly, and be excited for growthLeverage visual frameworks and patterns based on brand guidelines across Marketing and ProductWhat You’ll Need:1-2 years experienceA design portfolio showcasing relevant design work.Proficiency in common design tools such as Adobe CC.Willingness to learn new AI tools and software, including WYSIWYG email editors and Canva.Excellent communication and collaboration skills across diverse cultures and time zones.Strong knowledge of layout, typography, iconography, color theory, and composition.Exceptional ability to establish and maintain relationships across teams and functions.A knack for providing design feedback and a genuine desire for personal growth.Bonus if you have:Experience working with AI to facilitate designExperience working with a Design SystemExperience with UI and motion designExperience with FigmaBe Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.Holistic health and wellness benefits: Company-paid medical, dental, and vision (available to employees and their dependents day 1), parent and siblings’ insurance, pet insurance, wellness benefit, office massage, etc.Support for Titans at all stages of life: Parental leave and support, on demand maternity support through Maven Maternity, financial planning tools, Employee Assistance Program services, and moreAt ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
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