Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Talent Acquisition PartnerLocation: Manila (Hybrid)Why work for Genesys: To be a Talent Destination is our strategy for 2024!We are transforming into a fully Cloud-based SaaS company, so we want someone that desires to be a part of our fast-paced, innovative culture We are creating a new Industry Category in Experience as a Service, so come help us become the leader Work with a diverse and experienced team of experts with passion and focused on hiring the very best talent to drive company initiatives. Help encourage hiring teams to be pro-active talent scouts What this role isn’t:This isn’t a transactional recruiter job. You will own the relationship with the hiring manager and be invested in the candidate experience and the hiring results. This isn’t just about filling jobs. What this role is: Utilise our recruiting tools to tap into new talent.Review our resume databases to help build and maintain a strong and diverse pipeline of candidates.Create engaging messaging to communicate with prospective talent.Stay up to date on our business, openings, and the ever-evolving technology landscape to best source, attract, and engage talent.Ensure job postings are accurate, attractive, error free, and avoid unconsciously biased language What you need to have: Experience managing all aspects of the recruiting process and ensure Workday is current and aligned to our SLA.Working alongside the DE&I team, help educate managers on the Genesys’ s diversity charter, and the value of our diverse candidate slates.Competent sourcing skills with knowledge of where to find passive talent within specific talent segments. Experience partnering with business leaders and HR in a highly competitive candidate market with the ability to influence hiring teams regarding best practices in the recruiting process, interviewing, and selection of candidates. Ability to think creatively and share ideas to drive innovation within our talent team and help with projects. Proven experience providing clear, professional written and verbal communication.You are an over communicator. A strong social media presence with the ability to create and drive social engagement with a desire to work in a technical environment.Demonstrate a proactive versus reactive recruiting approach Collaborates with stakeholders and provide information on the market trends. Compliant to GDPR regulations Minimum of 2 years direct search experiencePlease note that Genesys will not accept resumes from agencies at this time.To be eligible to apply for this role you must be legally permitted to work in Philippines.#LI-JM1#LI-Hybrid If a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
View Original Job Posting