Job Summary:Who are we? Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Artist Nation and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Artist Nation is the world’s top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors. Who are you? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! The Role: Live Nation is seeking a qualified individual for a Ticketing Sr. Manager position for the Concerts division. This detail-oriented position requires excellent organizational skills, professional interaction with tour partners of all levels, an ability to work efficiently, accurately and effectively under pressure, and ability to complete and prioritize tasks in a timely manner. The ideal candidate will have proven experience in a venue box office or similar ticketing role working with ticketing software. The ability to communicate with respect and diplomacy across all levels of business is essential to this position. Maintaining knowledge of current ticketing trends in entertainment industry is an essential element to this position. *This is a hybrid role, that can work from home on non-show days, but is onsite at the various venues for show days.* Responsibilities: Serve as the primary ticketing point of contact and own the ticketing process for Live Nation’s marquee nationally promoted tours playing in San Diego market. Support talent buyers and venue partners on all operational aspects related to ticketing for Live Nation's largest clients. Implement and execute ticketing focused revenue-maximization opportunities in partnership with talent buyers. Communicate and oversee the setup of all required ticket offers, pricing programs, inventory allocations and other ticketing information for show builds. Monitor and maintain event inventory and seat holds, releases, flex pricing, rescaling and dynamic pricing for assigned shows. QA events to ensure accurate and consistent event information and set-up. Work regularly with promoters, venue teams, Ticketmaster staff, Live Nation Ticketing staff, vendors, customers, and affiliated parties. Develop strong working relationships with all key internal and external stakeholders to ensure ticketing needs are met. Manage box office staff as needed at events. Oversee show ticket requests. Adhere to Live Nation ticketing initiatives, programs, policies and procedures. On-site support at local events. Qualifications: Bachelor’s degree from an accredited university or comparable work experience 5+ years as a Box Office Manager or Ticketing representative Experience and proficiency with multiple Ticketing systems including, but not limited to, Ticketmaster, AXS, Eventbrite, Ticketweb, SeatGeek Stadium or Sports Ticketing experience is a plus. Self-starter with a track record of taking ownership and successfully driving projects to completion Flexible and reliable team player that can adapt to changes in a rapidly evolving work environment Excellent oral and written communication skills with a track record of building strong working relationships across all levels of an organization Effective time-management skills and adept at juggling multiple projects simultaneously Proficiency with Microsoft Office applications (Outlook, Excel, Word, etc.) Ability to work evening and weekend hours, based on the needs of daily business operations Detail-oriented with a strong ability to work under pressure to meet strict and fluid deadlines Ability to provide leadership, prioritize, organize, motivate, problem solve, delegate, follow-up, and communicate. If the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Entertainment team today! Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. EQUAL EMPLOYMENT OPPORTUNITY Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms. ----------The expected compensation for this position in California is:$67,000.00 USD - $84,000.00 USD**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions.
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