Team Leader

Let's tomorrow, together.At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.Sound like the right fit? Your tomorrow looks bright at Ubiquity.Your Role:The ideal candidate will have a strong background in risk management within the banking industry, with a focus on operations. The candidate should have excellent leadership and communication skills, as well as a deep understanding of regulatory requirements and best practices in risk management.Responsibilities:Lead a team of banking operations professionals in identifying, assessing, and mitigating risks related to banking operations.Develop and implement risk management policies, procedures, and controls to ensure compliance with regulatory requirements and best practices.Monitor and report on key risk indicators to senior management and other stakeholders.Collaborate with other departments, such as compliance and internal audit, to ensure a coordinated approach to risk management.Provide guidance and support to team members on risk management issues and best practices.Conduct regular risk assessments and reviews to identify areas for improvement and implement corrective actions as necessary.Stay updated with industry trends and regulatory changes related to risk management in banking operations.Drive a culture of risk awareness and compliance within the team and across the organization.Qualifications:Bachelor's degree in finance, business administration, or a related field. Minimum of 1 year of experience in risk management within the banking industry, with a focus on operations.Strong knowledge of banking operations, including payments, settlements, and transaction processing.Excellent leadership and communication skills, with the ability to motivate and engage team members.Sound judgment and decision-making skills, with the ability to analyze complex situations and recommend effective solutions.Proven track record of implementing risk management policies and procedures.Ability to work effectively in a fast-paced and dynamic environment.What we do.Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation.Come as U are, because U Matter at Ubiquity.We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone can contribute their ideas and feels free to be their most authentic self.