Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.About the TeamThe Workday Analytics UX team modernizes how humans and computers work together. Our analytics products help our customers make sense of sophisticated data and guide them in making data-driven decisions. We keep our product teams passionate about providing the most value possible to our customers in this space. Our team is growing, and we need individuals who can take what we've made and innovate to deliver something outstanding.About the RoleThe Workday user experience is unparalleled among business applications. If you share our passion for simplicity and conviction that business applications should be strikingly better than what has been the convention, this may be the place for you! We’re looking for a passionate and innovative design researcher to support our product design efforts. The Workday User Experience Design teams deliver consumer-style experiences for sophisticated business transactions.About YouDemonstrated ability to build positive relationships, often at director levelDraw on your mixed-methods research background to identify, assess and prioritize research opportunities, build and owning research roadmap planning and handling expectations with collaboratorsAbility to take ambiguous, sophisticated problems and drive new research initiatives to help tackle themUnderstands how business connects to design, and how to align research strategies with business goals and objectivesDemonstrates flexibility and creativity in research methodology selection, and the creation of models and frameworks to explain user behaviorExperience leading on sophisticated research projects and advising the work of more junior researchersExperience influencing product strategies and/or vision using research insightsProvides impactful coaching and mentorship, giving actionable feedback and recommendations on their workGuides designers and product managers on research strategies that are aligned with business objectivesAdvocates for the value of research to collaborators and leadershipYou are able to work 50% of the time from the Vancouver officeWhat you can expect:A chance to make your mark, working directly with customersAn opportunity to practice (or even build) multiple methods per the research needs you identifyInitiatives that will allow you to use design thinking methodologies to generate ideas and align partners with UX practitionersLeadership who will support you and develop your career growthA UX research community of practice to collaborate with, and opportunities to help evolve and improve itOpportunities to be mentored by other expert practitioners, and mentor researchers early in their own careersResponsibilities:Identify key research questions and objectives in partnership with product, design, and development teamsDesign research studies using appropriate research methods for the project, timelines, and business needs, using research methods that span from usability to co-creation workshops to ethnographyConduct surveys, secondary survey analysis, such as in-app and external surveys, and feature prioritization surveys (i.e. MaxDiff, Conjoint, Kano)Analyze data and define actionable insights for both short term and long-term product developmentPlan and deliver research programs within budget, timeline and project requirementsSocialize, collaborate, and present research work and findings to multiple teams and leaders, across the organizationAbility to visualize data simply and clearly multiple functional and cross-functional partnersBasic Qualifications:Masters' degree or PhD in anthropology, sociology, psychology, human-computer interaction (or other related field), or a Bachelor's degree with 4+ years of industry experienceA minimum of 2 years professional experience conducting researchKnowledge of evaluative, generative, quantitative and secondary research methods, and proficiency in at least one research methodologyA strong familiarity with the product development processOther Qualifications:Track record of translating research into business impactEffective interpersonal skills with experience presenting to diverse audiencesA flexible and effective influencing styleAbility to meet ambitious timelinesSelf-starter and strong finisher with a positive demeanorExcellent collaborator, at ease partnering with other researchers, designers, product managers, and developersDirect experience and understanding of Financial products and services and general analytics (e.g. BI or Data Management ETL)Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Workday Pay Transparency StatementWorkday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
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