Job Summary:SUSTAINABILITY COORDINATORWHO ARE WE?Bank of New Hampshire Pavilion (BNHP) is one of the premiere concert venues in the Nation. Voted in the top ten concert venues is the United States by USA Today, 12-time ACM Venue of the Year Nominee, BNHP is the place to work in the summer. BNHP also ranks in the Top 5 of all amphitheatres for both customer and cmployee satisfaction.Started in 1996 by the Harding family with a focus on hospitality, BNHP has always been a cut above. In 2018, we entered into a partnership with Live Nation Entertainment - the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. This partnership has allowed BNHP to continue to grow, by attracting even more artists to New England!WHO ARE YOU?Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward-thinking, and committed. At BNHP, our people embrace these qualities, so if this sounds like you then please read on! Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So, join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.THE ROLE:The Bank of NH Pavilion is seeking a Venue Sustainability Coordinator to help us take our sustainability programs to the next level. This role will provide both administrative and operational support to drive successful implementation of venue sustainability programs, including but not limited to, developing, and executing resource recovery and material circularity programs, promoting educational and engagement campaigns, supporting green artist operations and activations, and creating a strong culture around sustainability. This role will operate under the guidance of Live Nation’s national sustainability team but will report directly to the Venue Operations Manager and be part of the venue operations team. This is a seasonal, part-time position from [ENTER DATES HERE] working an average of 30 hours per week. Hours per week will vary depending on show schedule and business needs at the time.RESPONSIBILITIES:Training & Engagement:Participate in pre-season orientation and mid-season meetings with Live Nation’s national sustainability team.Deploy sustainability communication and engagement assets to help lead pre-season venue orientation trainings.Provide regular updates to entire venue staff to share progress, recognize employees, and identify areas of improvement.Work closely with all venue departments to integrate sustainability into operations.Collaborate with the Marketing Lead to regularly share venue sustainability highlights on all social channels.Collaborate with the Experience Manager to build enthusiasm and participation around venue sustainability efforts.Other tasks as assigned by the Operations Manager and National Sustainability Team including but not limited to local community and vendor engagement.Resource Recovery & Material Circularity Operations:Work with venue leaders to design a comprehensive zero waste plan for your venue with actionable goals, improvement areas, a current map and material flow, and a tracking system for accountability.Oversee and assist with the material sorting process of all recycling, composting, reuse, and donations materials to increase resource recovery and diversion from landfill.Analyze existing venue infrastructure, event set up, and waste flows to identify areas for improvement.Be present on show days (and non-show days as needed) to manage teams, and to ensure compliance and quality control of materials entering the waste stream.Identify key opportunities and partnerships to expand the material circularity model throughout the season.Build or maintain connections with local partners and waste haulers to stay up to date on accepted divertible materials and options for resource recovery.Create a lively and positive atmosphere across front of house and back of house waste operations.Reporting and Data Collection:Utilize Microsoft Office (primarily Word, Excel, and Sharepoint), Google Drive, and Box programs to track and report on key program metrics.Acquire weight tickets and chain of custody receipts by establishing relationships with waste haulers and resource recovery vendors.Update the mandatory venue data tracking and reporting spreadsheet monthly.Document operations and upload photos to shared folders.Create engaging visual reports throughout the season that can be shared venue-wide.Complete the post-season venue sustainability survey.Qualifications:Show days require about 90% of the time spent walking, bending, reaching, stooping, lifting and carrying 50+ lbs. with about 50% of that time spent helping/overseeing the sorting of materials.High School Diploma or equivalentAt least 1 year in a leadership position in one of the following: operations/event coordination, Guest Services and communications, event or campus sustainability/zero waste eventsCreative thinker and problem solverExcellent verbal, written and interpersonal communication skillsAcute sense of judgment, tact and diplomacyA strong sense of teamwork and ability to execute programsTime management and the ability to excel in an unstructured environmentPassion for driving environmental impact through both hands-on and administrative workEQUAL EMPLOYMENT OPPORTUNITYWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s a talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status, or caring responsibilities.BNHP/Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military, and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas.We also afford equal employment opportunities to qualified individuals with a disability. For this reason, BNHP/Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and/or federal law. As part of its commitment to making reasonable accommodations, BNHP/Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. BNHP/Live Nation will also provide reasonable religious accommodations on a case-by-case basis.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.BNHP/Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. BNHP/Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting, and search firms.
View Original Job Posting