Digital and Transformation Lifecycle Services Delivery ManagerDescription -The Digital & Transformation Organization (D&TO) has bold goals to build and operate world class, enterprise-grade digital capabilities and to leverage them with our colleagues to deliver winning propositions for HP. As part of this charter, we must be both the operators of today and the creators of tomorrow— requiring a unique combination of operational excellence and strategic leadership.Transformation is a core element of the HP strategy and requires considerable engagement with all levels of the organization to drive multiple complex cross-organizational projects in parallel. As a D&TO Delivery Manager, you will be accountable for the end-to-end management and delivery of digital transformation programs/projects from business case creation to delivery of benefits and will be accountable for a portfolio of complex, cross-organizational initiatives. You will collaborate with HPWS Business, Sales Operations, IT, and other functions/organizations, and be responsible for driving business value to our customers by delivering effective technology solutions that address the customer’s business problems, needs and opportunities.Requirements:In this role you will provide program/project leadership for the critical transformation strategy efforts in key lines of businessOrganize the program team to optimize efficiency and effectiveness of desired outcomeAdvise and consult on project charters, project deliverables, cost-benefits analysis, timelines, resource allocation, scope and gathering requirements to design solutionsPartner with key business stakeholders and direct the efforts of multiple workstreams and teams in the solution, design, and implementation of project plans and business cases in support of strategic transformation effortsCollaborate across several project teams: product management, service delivery, engineering development, operations, business stakeholders, vendors and (internal) clientsManage the E2E process for verifying the delivery of the business outcomes for the transformation initiatives Ensure project delivery is aligned with standards, Digital (IT) strategy and program value delivery objectives Facilitate technical and functional subject matter experts for problem resolution within workstreams Coordinates communication to all levels of the organization about project status, budget, and risks to key stakeholders and management, including executive program checkpointsManage project governance through regular core project team review calls, project executive dashboard reporting availabilityWork with key stakeholders and product owners to drive delivery of business problem(s) that must be solved and generate support for the initiative through consistent communications on the benefits of the program/project goalsProvide hands-on leadership and project management to ensure deadlines are met and key deliverables are always accurateDefine E2E implementation plans and approach to fully integrate/onboard new business initiatives with documented and maintained key milestones, decisions, change records, resource requirements, and investment requirementsDrive project escalations should project scope, budget or timeline are at riskEstablish and maintain processes to manage scope throughout implementation project life cyclesPerform risk and change management to increase project success by proposing appropriate trade-offs between schedule, requirements, and budgetEducation and Experience Required:First Level University degree7+ years in project/program management roles or in like roles/businessesKnowledge and Skills:Demonstrates an in-depth understanding of key Services’ operational policies, processes, and methodologies applicable to project managementSpeaks with authority to most layers of depth related to project management methods. Strong verbal and written communication skills, including negotiation, presentation, and influenceStrong leadership skills, including coaching, team- building, conflict resolution, and managementMakes use of and contributes to Services PM Profession communityPMP CertifiedExcellent analytical thinking, analysis, and problem-solving skillsExposure to Agile supporting tools and environment for efficiently working with IT Scrum teams and business stakeholders/product ownersFlexibility to work across multiple region time zonesPersonal skills and qualities:Excellent analytical skills, communication & presentation skillsAbility to deal with conflict situationsPositive, creative, structured, and organizedChange management skillsNegotiation and problem-solving skillsPlanning and organizing capabilitiesPersonal maturity and standingJob -ServicesSchedule -Full timeShift -No shift premium (Mexico)Travel -Relocation -NoEEO Tagline - HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.
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