Usher Supervisor

Job Summary:The Role:The Usher Supervisor is a working supervisor who is responsible for supervising and coordinating activities of the Ushers within the venue. Duties may also include management functions.Job Functions:· Direct and supervise Ushers and other employees performing similar services as directed. Provide customer services by greeting and assisting customers and responding to customer inquiries and complaints.· On an ongoing basis leads and train staff to include assisting in staffing positions to ensure that all staff members are well-informed on event specific details.· Assist with managing breaks.· Show CARE by participating in venue recycling efforts before, during and after the show.· Assist management to ensure compliance with all venue policies and procedures to include all safety regulations.· Oversee productivity and work assignments of the Ushers and communicate with management (or designated Manager) any challenges and status of all assignments prior to the conclusion of the shift.· Assign and schedule team members to specific duties.· Enforce safety, health, and security duties.This position starts at $24.00 per hourQualifications:· High School Diploma or equivalent.· Attention to detail, quality and accuracy.· Strong relationship building and communication skills.· Ability to work independently.· Excellent verbal and written communication skills.· Position requires constant walking, climbing stairs, lifting and carrying 50 lbs or more