Renewals Account Manager

Company: Clarivate
Company: Clarivate
Location: R243-Tempe
Commitment: Full time
Posted on: 2024-03-09 05:15
We are looking for a Renewal Account Manager to join our Intellectual Property team. This is an amazing opportunity to champion our line if IP products including CompuMark, Derwent, Innography and Darts IP. If you’re experienced in maintaining successful client relationships, managing renewals, driving incremental revenue, and providing invaluable cross-functional perspective on product and process improvements to the client experience we would love to speak with you!About You – experience, education, skills, and accomplishments5+ years of experience in B2B sales5+ years in an account management, business development, renewals or related roleAt least 1 year of experience in Salesforce.com or a similar tech-based platform/CRMIt would be great if you also have . . .Understanding of consultative selling and strategic account management.Experience in IP, subscription selling or information servicesAbility to work independently and collaboratively, making decisions based on data and good judgment and drawing on resources to support decision making when appropriateCapacity to learn and effectively utilize SalesForce.com and other programs relevant to the roleAbility to analyze, compare, evaluate, reconcile, and draw meaningful conclusions and action plans from dataWhat will you be doing in this role?Act as an advocate for both the client and Clarivate to ensure positive outcomesIdentify and pursue uplift opportunities with your team to support our existing clientsIdentify, manage and resolve issues via collaboration with internal teams.Manage all renewal orders through SFDC and customer portals as requiredProvide weekly reporting to Managers, Specialists and Regional Sales/RAM leadersExecutes regular account reviews, including contract status, product migration and cross-sell/upsell opportunity, account penetration, and issue review, providing updated and regular status reports to Account Managers and RAM/Sales DirectorsActively learn about Clarivate offerings and productsAbout the TeamThis role will report to the Sr. Director, Renewal Sales, IP segment working as part of a team across North America and EMEA, collaborating closely with other teams within the segment.Hours of Work:Full-time, permanentThis is a hybrid position working 2-3 days a week in any of our US-based Clarivate offices#LI-LP#LI-HybridClarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled
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