Data Center Technician

Who are we?Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.  Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Data Center TechnicianJob Summary:Conducts circuit maintenance, installations, and advanced testing.What you’ll be doing:InstallationsRacks and stacks customer equipmentInstalls intra-cage fibre tray, ladder rack, customer equipment and cabinetsInfrastructure installs to include the following: whalebone cable management, public fiber tray systems, carrier ladder rack, AC/DC power trays, security trays, cash meshQueue ManagementDetermines work priorities from the Oracle queue and ensures adherence to all commit timesTesting/TroubleshootingConducts carrier circuit testingCross ConnectsInstalls/Tests/Modifies cross connects per SOPs and ensures proper cable management of: coax, fibre, twisted pair copper, and intra-building cross connectsInstalls and tests advanced cross connects circuits (switched, multiplexed, etc.)Installs and test IBXLink cross connects (T1, DS3, OC3-48, Eth, GigE, 10Gig)Documentation/ReportingMaintains detailed written records of all work activityProjectsSupports fulfilment of projects with direction from senior staffTrainingCompletes all assigned training in a timely mannerCustomer ManagementSupports customer satisfaction through timely and precise order execution What we expect from you:2+ years’ experienceHigh School DiplomaBERT and SONET test equipmentGreat commando of the English languageWhat we be offerComprehensive and market-competitive remuneration packagePermanent Health Insurance (PHI)You are entitled to 23 days holiday per annum in addition to any statutory holidaysRestaurant Tickets and partly subsidised mealsEmployee Stock Purchase Plan (‘ESPP’)Excellent growth and advancement opportunitiesInternal training/development hub with continuous formative plans available to allAn inclusive, balanced and friendly culture with our embedded ethos in which to strive onEmployee Assistance Programme (EAP)Equinix is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, colour, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability. We actively champion diversity with a series of networks including Black Connect, Equinix Women’s Leadership Network, and Pride Connect