We’re Aspire, a ServiceTitan company We’re Aspire, the leading SaaS provider for commercial landscaping, snow and ice removal, and janitorial businesses. Recently acquired by ServiceTitan, the world's leading provider of software for the trades, our cloud-based business management system enables contractors to grow their business, streamline operations, provide insights, and ultimately impress their customers. When you join our team, you’ll be a part of one of the fastest-growing companies in St. Louis, with an award-winning culture that’s been celebrated by the St. Louis Business Journal and Inc. Magazine. Trusted by thousands of premier field services leaders in the U.S. and Canada, our solutions empower our clients to make better business decisions for their company. Our new partnership with ServiceTitan will enable us to continue scaling our platform and customer base while maintaining our collaborative, tight-knit culture.Ready to make your career move?The Customer Account Executive position is responsible for uplifting existing customer accounts to expand their software footprint through additional product purchases, managing and building relationships to ensure repeat business, and retaining customers long-term through contract renewals and extensions.What You’ll Do: Develop and maintain relationships with existing clients to ensure retention and repeat businessUncover business inefficiencies with clients that ancillary products or services can help overcomeIncrease lifetime value of client contracts by assisting them in the renewal processesIngratiate yourself in your respective geographic book of businessCommunicate and collaborate cross functionally with customer success and support Manage upsells of additional products to existing customers, including demonstrations, handling of FAQ’s and coordinating the sales process with our partner’s sales teams Manage, meet, and exceed personal quota performance expectationsMinimal Travel expected What You’ll Need: Bachelor’s degree or equivalent experience is required Knowledge of service-based business models An enthusiastic team player who’s comfortable working with all department membersA detail-oriented work ethic to manicure and nurture short and long-term salesWhere You’ll Work:Our headquarters is located in Chesterfield in St. Louis County; however, we are also opening a sister office in Dallas, Texas. In-office attendance is preferred but not required. Current fully remote employees will stay remote.Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
View Original Job Posting