Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.The Team: Genesys is growing and Strategic Finance is looking for an accomplished Senior Financial Analyst with finance, data, and teamwork skills who can thrive in a fast-paced and entrepreneurial organization. Growth Finance, a component of the Business Finance & Analytics Team, is part of our Strategic Finance organization. In this dynamic environment, we deliver insights and predictability for Genesys’ financials, with a focus on topline metrics. Collaborating closely with leaders in our business partner teams, we drive sustained long-term growth for Genesys. The Role: This individual contributor role’s primary responsibilities: Partner with various groups including Sales Operations, Business Intelligence and Analytics, and Business Finance to drive system enhancements and improve the data infrastructure. Identify and drive process improvements, including the creation of standardized reporting tools and dashboards. (Design, develop, and deploy SQL based Tableau dashboards to enable sales performance management and improve understanding of sales results) Ensure compliance with bookings and compensation policy. Support the monthly, quarterly, and annual bookings reporting and forecasting processes. Interpret sales data and provide decision support for sales leaders and senior executives. Analyze, evaluate, and report on Go-To-Market design and operating effectiveness. Minimum requirements: Bachelor’s degree in a relevant field such as Computer Information Systems, Data Analytics, Finance, Statistics, or other technically related fields. At least three years of relevant business analytics experience. Experience within SaaS/Cloud industry a plus. Experience with database query programming languages and data visualization platforms preferred. (SQL, Python, Tableau, PowerBI, KNIME, Alteryx, etc.). Ability to analyze and interpret data to develop insights and recommendations that synthesizes information across functions and perspectives. Highly organized, ability to self-start and self-direct work in an entrepreneurial environment. A strong listener, communicator, and presenter with the ability to convey complex concepts in a succinct, simple way. Demonstrated ability to quickly establish credibility with senior leaders. Exceptional business partner with outstanding ability to collaborate and work cross-functionally and at multiple levels of the organization. #LI-REMOTECompensation:This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $66,050.00 - $129,550.00Benefits:Medical, Dental, and Vision Insurance. Telehealth coverageFlexible work schedules and work from home opportunitiesDevelopment and career growth opportunitiesOpen Time Off in addition to 10 paid holidays401(k) matching programAdoption AssistanceFertility treatmentsMore details about our company benefits can be found at the following link: https://mygenesysbenefits.comIf a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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