Job Summary:Job Functions- Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event- Resolve guest complaints or problems concerning their mobile tickets.- Show CARE by participating in venue recycling efforts before, during and after the show.- Guide guests to exits or provide other instructions or assistance in case of emergency.- May assist in verifying staff credentials to generally restricted areas.- Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.Qualifications- At least 1+ year in a guest service-related role preferred- Excellent verbal, written and interpersonal communication skills- Acute sense of judgment, tact and diplomacy- Position requires constant standing.
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